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Twitter and Facebook worst channels for retail customer experience, finds research by Eptica

Reading, UK, 22 May 2019 – Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study. The Study found that while retailers successfully answered 59% of routine queries asked via web self service, chat, email, Facebook and Twitter, there were wide variations in performance between channels. Retailers provided answers to 83% of queries on their websites but only responded correctly to 38% of tweets and 50% of Facebook messages. Performance had worsened ...

22.05.2019

B-Stock Supply buyer base is growing 30% each month as demand for secondary market merchandise increases across Europe

By leveraging online marketplaces retailers can reduce the amount of returned and excess stock that is sent to landfill while offsetting loss, says B-Stock London, UK, 15 May 2019: B-Stock, the world’s largest marketplace for returned, excess and other liquidation merchandise, has today announced that the number of European buyers registered on its B-Stock Supply Europe marketplace is growing an average of 30% each month. This reflects a growing demand for products on the secondary market as more businesses and consumers look to embrace the circular economy. Returned and excess stock is ...

15.05.2019

iDTRONIC’s RFID HANDHELD I-COLLECT 2.0 - Mobile Data Collector in unique Pocket Format

► EXCELLENT TECHNICAL SPECIFICATIONS FOR YOUR APPLICATION The integrated Bluetooth 4.0 Interface enables a wireless connection with a transmission range of up to 15 meters and a transmission power of 20 dBm to PCs, PDAs, or other mobile devices. The device is compatible with all existing Windows, Linux, and Android systems. ► HIGH STORAGE CAPACITY COMBINED WITH HIGH PERFORMANCE The I-COLLECT 2.0 can record up to 1.000 Data Sets. The integrated powerful 1.600 mAH Battery enables 14.000 Scans when battery is fully charged. The battery can be charged via the USB 2.0 port. ...

07.05.2019

79% of UK consumers will switch brand if trust breaks down

Eptica research finds automotive, technology, insurance and government least trusted sectors Reading, UK, 10 April 2019 – Failing to build trust undermines customer loyalty and damages revenues, with over three quarters (79%) of consumers saying they’ll leave a supplier that they don’t trust. At the same time, focusing on getting customer service basics right and listening to consumers will help brands more than advertising, with 63% of consumers ranking easy processes as a top three factor in building trust. These are the headline findings of the 2019 Eptica Digital Trust Study, which s ...

10.04.2019

New Study: 34% of Traffic and 28% of Orders for Large Online Fashion Retail Brands Come Directly from Search and Social

34% of traffic, 28% of orders and 26% of the total order value for large online fashion retailers comes directly from search and social sites including Google and Facebook, new global research suggests. Of all traffic arriving directly from paid social, 80% is from Facebook and Instagram. And the data suggests mobile phones dominate: 76% of all traffic, 64% of all orders and 59% of the total order value for large enterprise fashion ecommerce brands comes from smartphones. The study by Nosto, the ecommerce personalisation and retail AI platform analysed 1.19 billion visits to ecommerce s ...

02.04.2019

Study: Social media has the least influence on retail technology purchases

London, 6th February 2019 – Insight driven Tech PR Agency, CCgroup, today released the findings of its primary research study “How to influence retail technology buyers”. The results, collected from over 30 tier one (turnover above £500m) and tier two (turnover between £30-£500m) UK retailers, identified the information most important to decisionmakers when longlisting, shortlisting and purchasing from a potential technology vendor. port found that 42% of respondents would use industry analyst reports during shortlisting phase, making it the most influential content type. When looking at in ...

06.02.2019

Case Study: Effective RFID Solution to save Fuel on the High Seas

DATA AND FACTS Cooperation between the Companies: Elincom: https://www.elincom.nl/ iDTRONIC Professional RFID: https://www.idtronic-rfid.com/ NOVATUG: https://www.novatug.nl/ Application Area: Increase of Fuel efficiency on a specially developed Harbour Tugboat. Initial Situation: Installation of a BLUEBOX Portal with Antenna for non-contact, water- and dirt-proof angle detection. Identification of mounted Tags in a harsch, metal surrounded, environment. Customer Information: The company NOVATUG, which is part of the private owned towage and salvage company Multraship, has developed a ...

05.02.2019

L’OCCITANE launches ‘Ship From Store’ same day delivery across the UK

French beauty retailer partners with On the dot for faster deliveries than Amazon UK, London, 23rd January 2019 — On the dot today announced that the leading natural cosmetics manufacturer and retailer, L'OCCITANE, has selected the last mile retail delivery startup as its partner for its same day delivery service proposition ‘Ship From Store’ across the UK. The service has launched in London and, with plans to extend across the remaining 86 UK stores in early 2019, L’OCCITANE needed to find a partner with national scale and a large network. On the dot stood out for its scalabil ...

23.01.2019

Technology is key to the future of the high street

Marketing technology will be a driving factor in the survival of high street retailers, says retail guru Mary Portas. On 17 January Mary Portas will address over 700 senior UK marketers at industry forum ITG Live in Birmingham. At the event, Portas will discuss the future of retail and the important role technology will play in influencing the ways consumers purchase. “Many people think there’s a divide between online customer interaction and the brick-and-mortar experience,” says ITG CEO Simon Ward, “but that’s entirely wrong. Stores need a one-to-one relationship with each customer tha ...

14.01.2019

Just Check Out Key Details About Arab Porn Tube

United States (15/12/2018) Evidently, gender is very good, brilliant. All of us feel great following sex. Although perhaps not lots of couples recognize that gender possess any amazing health benefits. Getting love can be a fantastic means to maintain in health. In addition, it's quite apparent that gender boosts the association involving you and your own partner. This informative article discusses on top rated 6 health-benefits of sexual activity. 1. Sexual Intercourse Lowers Tension and Blood Strain: A research conducted among 2-4 girls and 2-2 Men demonstrates that gender reduce ...

15.12.2018

Future of the online eyewear industry in US

14 November 2018, The U.S. Online Eyewear Market is expected to reach USD 505.4 million by 2025, primarily driven by increasing penetration of Internet of Things (IoT) in the eyewear and optics market. Increasing awareness regarding eye care coupled with rising number of cases with blindness and low vision are expected to drive the market over the forecast period. Availability of wide range of products such as sunglasses, spectacles, contact lenses, Rx. Sunglasses for both men and women across all the websites in the U.S. is further anticipated to fuel the market demand. Approximately, 2.9 mil ...

14.11.2018

U.S. Online Residential Furniture Industry to Hit $28.74 Billion by 2024

6 November 2018, The U.S. online residential furniture market is expected to reach USD 28.74 billion by 2024 and is projected to grow over the forecast period from 2017 to 2024. Growth in the market has been attributed to the stability of the real estate sector. Home sales in the U.S. have moved northwards, and with the favorable macroeconomic environment, consumers have started investing in associated home essentials including furniture. Among the various consumer groups, millennials lead the pack in the online residential furniture market. Millennials are well-versed with digital devices an ...

06.11.2018

Goodtill and Star Micronics demonstrate how Tablet POS can enhance Hospitality Businesses at The Restaurant Show 2018

High Wycombe, UK, 27 September 2018 - At The Restaurant Show 2018 (1-3 October 2018, Olympia, London) Goodtill will be demonstrating its intuitive iPad POS System with industry-leading features alongside the Star TSP143IIIBI and TSP143IIIU printers on Stand US19. Combining tablets with cutting-edge software, Cloud technology and innovative hardware from Star, the POS system from Goodtill offers functionality and style. Designed to help businesses of all sizes run their operations more efficiently, the system provides innovative features including synced cloud and off-line modes, full setup, c ...

27.09.2018

Europe Fuel Card Market Size, Grrowth and Trend Analysis, 2014 to 2024

27 September 2018, The Europe Fuel Card Market is expected to reach USD 264.95 billion by 2024 owing to the rising demand for cashless transactions, and availability of add-on benefits. The evolution of technologies in the payment industry has made people more inclined towards smart payment options which ensures a track on their spending as well securely. This increased need for safe and reliable digital payment is expected to drive the fuel card industry in Europe over the next few years. Fleet managers have been looking for viable real-time solutions to ensure appropriate tracked spending. ...

27.09.2018

U.S. Online Pet Food and Supplies Market Size, Growth and Industry Statistics, 2015 to 2025

25 September 2018, The U.S. Online Pet Food and Supplies Market is expected to reach USD 6.13 billion by 2025. Online sales for pet food and other products have increased significantly over the past few years. Driven by rising pet ownership in the U.S., demand for pet products is expected to surge over the next few years. Supported by tech savvy consumers, especially millennials looking for easy and bulk purchase and delivery of pet products, the online pet food and supplies market is anticipated to witness strong growth in U.S. Factors such as convenient shopping, availability of imported and ...

25.09.2018

U.S. Online Jewellery and Watches Market Size, Forecast, and Trend Analysis, 2015 to 2025

25 September 2018, The U.S. Jewellery and Watches Market is expected to be worth USD9.73 billion by 2025. The rising employment, and changing fashion trends in the country is anticipated to boost the growth of the market over the upcoming years. Additionally, growing consumer demand for discretionary products is possibly to have positive impact on the jewellery and watches market. Rising per capita income and increasing womenry and watches is one of the factor expected to affect the growth of the market in foreseeable future. Moreover, young generation prefer to spent on electronic products s ...

25.09.2018

Netherlands Footwear Market Size, Growth, Trends and Industry Statistics, 2015 to 2025

21 September 2018, Netherlands Footwear Market is expected to be valued at USD 2.49 Billion by 2025, driven by an increase in the demand more stylish and good quality products. Growth in consumption pattern, strong improvement in labour market coupled with increasing presence of online retailers in the country is expected to increase the sales of footwear through online channels over the projected period. According to the data from 2011, the Netherlands has approximately 15.4 million - 15.9 million internet users, which represents 92% - 94% of the total population which in turn is expected to ...

21.09.2018

Brazil Apparel Market Size, Growth and Trend Analysis, 2015 to 2025

20 September 2018, The Brazil Apparel Market is projected to reach USD 42.80 billion by 2025, expanding at a substantial CAGR over the forecast period. Rising disposable income of people and growing consciousness for international fashion trends are the key factors contributing to the growth of the market. Factors such as increasing shift towards international fashion along with spiraling number of retail outlets in the market are anticipated to encourage Brazilian people to adopt fashionable apparel. Diversified manufacturing activities, digitalization, and proliferation of smartphones are l ...

20.09.2018

Australia Footwear Market Shares, Industry Statistics and Report, 2015 to 2025

19 September 2018, Australia Footwear Market expected to reach USD 3.86 billion by 2025, owing to the athleisure trend especially amongst women. Rising influence of fashion is one of the key factors contributing the upsurge in footwear industry revenue in Australia. Trend of wearing matching fashionable shoes with outfits is expected to drive demand for footwear market over the forecast period. In recent times, the growing usage of shoe-knitting technology for manufacturing shoes is gaining traction in footwear industry. Shoe-knitting technology generates minimal waste thus helping in reducin ...

19.09.2018

Explore the Latest in Hospitality Printing Innovation with BIXOLON at Restaurant and Bar Tech Live 2018

Restaurant and Bar Tech Live 2018 (25-26 September 2018, London, UK) - BIXOLON (stand 2460) a leading global manufacturer of advanced Mobile Label and POS printers, will be encouraging visitors to explore its exciting range of Hospitality printing solutions throughout the show. Highlighting the ongoing requirement for flexible, hospitality printing solutions, BIXOLON will be showcasing its multi-functional SRP-Q300 3-inch (80mm) Direct Thermal cube desktop printer series with flexible mPOS printing. Including the SRP-QE300 entry-level printer with USB and Ethernet connectivity, plus 200mm/sec ...

19.09.2018


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