register free | resend password


Aeriandi Expands Scope of Secure Recording Products Through New Partnership with Proxy Networks

Partnership will see screen capture technology from Proxy Networks added to Aeriandi’s award winning secure desktop recording solutions

ID: 1446292
recent pressrelease next pressrelease

(businesspress24) - Partnership will see screen capture technology from Proxy Networks added to Aeriandi’s award winning secure desktop recording solutions

OXFORD, UK and BOSTON, MA – July 12, 2016: Aeriandi, a leading provider of secure voice services, and Proxy Networks, a global leader in remote support and access solutions, today announced a new strategic partnership. The agreement will see Proxy Networks’ screen capture technology incorporated into Aeriandi’s portfolio of secure payment and recording solutions, helping both companies meet the growing client demand for all-in-one secure recording capabilities.

Proxy Networks’ screen capture technology has been used for enterprise-scale screen recording at contact centres and helpdesks around the globe for over two decades. Its addition to Aeriandi’s secure recording platform will allow administrators to initiate recordings of agent desktops, playback on demand, export and edit recordings in the video editing software of their choosing. It will also help them to analyse activity for auditing and performance management purposes. This new functionality is in addition to the secure voice recording, archiving and retrieval capabilities already available as part of the Aeriandi platform.

“Proxy Networks’ extensive experience in the global screen recording market and its seamless integration with our call recording platform make it the ideal technology partner for Aeriandi,” said Tom Harwood, Chief Product Officer, Aeriandi. “This is the latest step in our mission to become the global leader in secure recording systems. This partnership will put us on an even footing with the established industry players such as Verint and NICE, allowing us to effectively compete on the global stage.”

“This partnership represents an exciting opportunity to see our reliable, scalable screen capture technology put to use in contact centres around the world as part of Aeriandi’s innovative voice recording platform,” said Andy Kim, CEO of Proxy Networks. “As customers increasingly look for all-in-one solutions to their voice and screen recording needs, the combination of Aeriandi and Proxy Networks technology represents one of the best offerings available on the market today.”



For more information on Aeriandi’s award winning solutions, please visit www.aeriandi.com



More information:
http://www.realwire.com/releases/Aeriandi-Expands-Scope-of-Secure-Recording-Products-Through-New-Partnership



Keywords (optional):

aeriandi, recording, partnership, proxy, proxy-networks, screen-capture, voice-services,



Company information / Profile:

PressRelease by

Requests:



PressContact / Agency:



published by: RealWire
print pressrelease  send to a friend  

Date: 07/12/2016 - 11:01
Language: English
News-ID 1446292
Character count: 2522
Kontakt-Informationen:
Firma: RealWire
Ansprechpartner: Leah Wood Feedback to businesspress24.com about Pressrelease-id:
Stadt: Lincoln
Telefon: 01522883640

Meldungsart: bitte
Versandart: Veröffentlichung
Freigabedatum: 12/07/2016
Comments:



Number of hits: 255

Linking-Tips:



Direct Link to this PressRelease:






We would appreciate a link in your News-, Press- or Partner-Site.

Comments on this PressRelease






All members: 8 861
Register today: 0
Register yesterday: 6
Members online: 0
Guests online: 61


Don't have an account yet? You can create one. As registered user you have some advantages like theme manager, comments configuration and post comments with your name.

Categories:


[ more PressReleases ][ RSS-Feed ]