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Turkcell selects TEOCO’s HELIX 9.0 for network service assurance

Turkcell’s #1-rated network will benefit from TEOCO’s unified service assurance suite

ID: 1490133
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(businesspress24) - FAIRFAX, VA., USA – 28 February 2017 – TEOCO, the leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) and OEMs worldwide, has been selected by Turkcell, who will use TEOCO’s HELIX 9.0 unified service assurance suite to reduce costs and increase the efficiency of its multi-vendor network.

Turkcell serves over 66.7 million customers across nine countries, including Turkey, Ukraine, Belarus, Northern Cyprus, Germany, Azerbaijan, Kazakhstan, Georgia and Moldova. It launched LTE-Advanced services in April 2016 across 81 cities, and its services cover 99.75% of the population in home country Turkey.

Turkcell previously used TEOCO OPTIMA 6.1 performance management system, but the needs of its NFV/SDN-enabled network meant that the operator needed to upgrade to a more future proof tool. HELIX 9.0 brings together TEOCO’s market-leading performance, fault, service and customer experience management capabilities into a single view of performance and service across all elements of an operator’s network.

With HELIX, Turkcell will be able to monitor its network from end-to-end, enabling it to identify and correct faults more quickly and to optimize the network more efficiently. HELIX also simplifies the management of multi-technology networks, ensuring that all customers benefit from the best possible service – whether they use a 2G, 3G connection or the latest 4G-enabled device. Furthermore, Turkcell’s selection of HELIX will help it prepare to upgrade its network to a next generation cross-domain hybrid network architecture.

“Our relationship with TEOCO goes back to 2002, and we’re happy to continue this with our implementation of HELIX,” said Gediz Sezgin, Network CTO, Turkcell. “TEOCO was able to provide us with a product that met our particular network performance management needs, supported by a significant local presence and resources that provide valuable expertize, system support and insight for us to draw upon, as and when we need it.”

“Turkcell’s vision is to enrich its customers’ lives through technology, and we’re proud to play a part in turning this vision into a reality,” said Atul Jain, CEO of TEOCO. “Turkcell will use the HELIX service assurance suite to make the transition from its existing network to next generation cross-domain NFV/SDN enabled Hybrid networks. We look forward to working with Turkcell on an ongoing basis, to advance network quality and enhance customer experience, now and into the future.”

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teoco, turkcell, helix, service-assurance, network,

Company information / Profile:

TEOCO is a leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) and OEMs worldwide. Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs.

Through advanced analytics, TEOCO solutions provide actionable and measureable insights into network and customer behavior. This includes the optimization, effective monetization, and delivery of new and existing services, such as VoLTE and ViLTE. Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to leverage NFV/SDN and the rise of 5G, and to maximize the revenue potential of new opportunities tied to the emerging Internet of Things (IoT).

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About Turkcell:
Turkcell is a converged telecommunication and technology services provider, founded and headquartered in Turkey. It serves its customers with voice, data, TV and value-added consumer and enterprise services on mobile and fixed networks. Turkcell launched LTE services in its home country on April 1st, 2016, employing LTE-Advanced and 3 carrier aggregation technologies in 81 cities. In 2G and 3G, Turkcell’s population coverage is at 99.75% and 95.26%, respectively, as of September 2016. It offers up to 1 Gbps fiber internet speed with its FTTH services. Turkcell Group companies serve 66.7 million subscribers in 9 countries – Turkey, Ukraine, Belarus, Northern Cyprus, Germany, Azerbaijan, Kazakhstan, Georgia, Moldova – as of September 30, 2016. Turkcell Group reported a TRY3.7 billion revenue in Q316 with total assets of TRY30.2 billion as of September 30, 2016. It has been listed on the NYSE and the BIST since July 2000, and is the only NYSE-listed company in Turkey.

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PressContact / Agency:

Alex Sowden/Paul Nolan
T: +44 (0) 203 818 7193 / +44 (0) 118 920 7650
E: teoco(at)

published by: RealWire
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Date: 03/02/2017 - 13:32
Language: English
News-ID 1490133
Character count: 5571
Firma: RealWire
Ansprechpartner: Fran Cator Feedback to about Pressrelease-id:
Stadt: Lincoln
Telefon: 01522 883640

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Versandart: Veröffentlichung

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