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Pressemitteilungen zu dem Thema b2x


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PresseMitteilungen zu dem Schlagwort b2x


BRITA moves commerce platform to Intershop

Jena, Germany, August 25th, 2017 – The internationally renowned drinking water optimization expert BRITA Group is moving its commerce platform to Intershop. As part of a newly developed global brand commerce strategy focusing on seamless user experience alongside the customer journey, BRITA decided to shift its digital infrastructure into the cloud and reviewed the complete technology stack. Following an intensive analysis, the company opted for a migration to the Intershop Commerce Suite to f ...


25.08.2017

B2X to Manage Global Customer Care for Microsoft Lumia Smartphones and Microsoft Feature Phones

MUNICH, GERMANY -- (Marketwired) -- 10/05/16 -- , the leading technology-enabled provider of customer care services for mobile and consumer electronics, announced that it has been engaged by Microsoft as a global customer service partner for manufactured by Microsoft. B2X serves as Microsoft''s primary aftersales partner and provides customer support and device repair services for the Lumia and feature phones, starting in October.B2X provides one of the industry''s most seam ...


05.10.2016

B2X Secures EUR 6 Million Funding for Continued Growth From Harbert European Growth Capital

MUNICH, GERMANY -- (Marketwired) -- 06/15/16 -- B2X, the leading technology provider of customer care solutions for smartphones and IoT devices, today announced a new round of growth capital funding of EUR 6 million from Harbert European Growth Capital Fund I (HEGCF). B2X is using the funding to accelerate worldwide expansion of its Smart Service Platform for mobile device customer care.B2X grew its revenues at a Compound Annual Growth Rate (CAGR) of 59% since 2011 and was ranked third on the 2 ...


15.06.2016

B2X Rolls Out SMARTAPP on All Future Cat(R) Phone Devices

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 02/19/16 -- , the leading provider of customer care services for mobile devices, today announced that , one of the fastest growing and largest privately owned technology companies in the UK has selected the B2X SMARTAPP as the embedded customer care application throughout its Cat® Phones range. This will enable Bullitt Group to enhance its management of the digital customer journey plus provide a superior consumer experience."We str ...


19.02.2016

B2X Updates Technology Platform for Mobile Device Customer Care

MUNICH, GERMANY -- (Marketwired) -- 02/09/16 -- , the leading provider of customer care services for mobile devices, will present a new major release of the CARE Technology platform at 4 Years From Now (4YFN) Hall of the Mobile World Congress 2016. The new release is a best-in-class enterprise platform that is designed for innovative and efficient customer care. The platform serves the global customer care ecosystem for mobile devices integrating hundreds of service partners and thousands of da ...


09.02.2016

OnePlus Partners With B2X to Provide Superior Customer Service in New Markets

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 02/04/16 -- , the leading provider of customer care for smartphones, announced today that it has been selected as the exclusive OnePlus customer support partner in the US, European and Indian markets. OnePlus, a fast-growing online only smartphone manufacturer, plans to simultaneously offer comprehensive customer support and insurance for customers with B2X''s support while it continues its expansion into new markets around the ...


04.02.2016

AIG Partners With B2X for Customer Care Support in Europe

MUNICH, GERMANY -- (Marketwired) -- 01/19/16 -- , the leading provider of customer care for smartphones, today announced that it is partnering with AIG to provide customer care in Europe, with initial roll out in Spain and Portugal. B2X''s door-to-door service will cover device repairs and replacements for European customers with electronic protection plans issued by AIG, one of the largest insurance companies in the world."B2X''s expertise in customer care and its data ...


19.01.2016

B2X Launches Self-Service Mobile App to Support Smartphone Users

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 10/06/15 -- , the leading provider of customer care for smartphones, today launched APP, a self-help mobile application that enables smartphone manufacturers, Carriers and insurance providers to offer customer support to smartphones remotely and securely. APP is delivered as an on-device app and provides instant help to customers anytime, anywhere and on any Android device as a B2X branded or white-labeled solution.The application enable ...


06.10.2015

B2X Partners With Xiaomi, the World''s Fastest-Growing Smartphone Vendor

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 05/27/15 -- , the leading provider of customer care for smartphones, today announced that it has been selected as Xiaomi''s partner to support its wide array of accessories in Europe. Xiaomi, a leading Internet company, is making its entrance into the European market, which will include Germany, France and the UK, with the support of B2X."With B2X''s global reach and local on-the-ground expertise, we will be able ...


27.05.2015

B2X Announces Rapid Expansion in India

SAN FRANCISCO, CA and MUNICH, GERMANY and MUMBAI, INDIA -- (Marketwired) -- 03/26/15 -- , the leading technology provider of customer care services for smartphones, today announced a massive rollout of smartphone customer service centers called SMARTBARs in India. B2X India currently operates more than 80 stores in 50+ cities and will continue to expand through 2015. Now the biggest and fastest growing supplier of customer service for smartphones in India, B2X was able to grow quickly through t ...


26.03.2015

B2X to Manage Global After Sales Service for Yota

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 02/25/15 -- , the leading provider of customer care for smartphones, today announced that Yota Devices, an innovative international smartphone manufacturer, has chosen B2X as the primary customer care provider for its new Android dual-screen device, the PHONE. B2X will initially support the new device rollout in key European markets, Hong Kong and India, with plans for expansion into other Asian markets as well."B2X has expansive gl ...


25.02.2015

B2X Appoints Eduardo Borges as VP LATAM to Strengthen Presence in the Region

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 02/12/15 -- B2X, the leading provider of customer care for smartphones, announced today that it has appointed Eduardo Borges as Vice President of Operations in Latin America. An experienced senior leader in the region, Borges will focus on strengthening B2X''s local presence through the management of local and global client relationships and the continued development of the company''s services and global technology pl ...


12.02.2015

B2X Care Solutions Wins Mobile Excellence Award for Best International for Mobile

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 01/22/15 -- , the leading provider of customer care for smartphones, today announced that its solution for Motorola has been named a winner in the "Best International" category. The Mobile Excellence Awards is one of the most influential and coveted awards in the industry, recognizing leaders and innovators in mobile lifestyle, entertainment and technology."We''re honored to stand alongside industry leaders to ...


22.01.2015

B2X Appoints Dieter Weisshaar as Chief Commercial Officer

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 01/15/15 -- , the leading provider of customer care for smartphones, today announced that it has named Dieter Weisshaar to its newly formed Chief Commercial Officer leadership position as of January 1. In this role, Weisshaar will lead the sales and product management teams by strengthening its position with existing clients globally while developing new clients."We''re thrilled to welcome Dieter to our executive team. He& ...


15.01.2015

B2X Global Survey Reveals Device Addiction and Other Surprising Smartphone Habits Around the World

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 12/10/14 -- , the leading provider of customer care for smartphones, today announced the results of a survey on mobile device usage, consumer behavior and service expectations around the world. The survey polled more than 2,500 smartphone and tablet users from the top five smartphone regions globally, including the United States, Germany, Brazil, India and China.Worldwide, customer support and after sales service were considered very imp ...


10.12.2014

B2X Expands Leadership Team by Promoting Simon Mallitte to Vice President and Managing Director of Asia Pacific

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 11/24/14 -- , the leading provider of customer care for smartphones, today announced that it has promoted Simon Mallitte to Vice President and Managing Director of the Asia Pacific region. In this role, Mallitte will report into Thomas Berlemann, CEO of B2X and will lead the regional division of the company, focusing on business development while working closely with the global service partner network to further develop new services and ...


24.11.2014

B2X Appoints Ralf Gruesshaber as Chief Financial Officer

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 11/18/14 -- , the leading provider of customer care for smart mobile devices, today announced that it has appointed Ralf Gruesshaber as the company''s Chief Financial Officer. In this role, Gruesshaber will join the executive management team, leading B2X''s finance department from the company''s headquarters in Munich and leveraging his experience with mergers & acquisitions as the company continues to e ...


18.11.2014

B2X Secures $15M, Makes First Acquisition in India

SAN FRANCISCO, CA and MUNICH, GERMANY and MUMBAI, INDIA -- (Marketwired) -- 10/21/14 -- , the leading provider of customer care solutions for smartphones, announced today that it has raised $15 Million in Series B funding and has acquired majority share in, (TSS) in India. TSS is a technology enabled services company, currently one of the Apple Authorized Service Providers in India and provides managed care services to smartphone manufacturers across the world. Through this acquisition all TSS ...


21.10.2014

Bullitt Group Leverages B2X to Support Customer Care

SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 12/09/13 -- , the leading provider of customer care for electronic devices, today announced that , a company that designs, manufactures, markets, and sells smart mobile phones and consumer electronics in partnership with global brands, has selected B2X to become its exclusive customer care partner for all of its licensed brands including .B2X's dedicated team will support all customer care activities, managing repairs and logistics ...


09.12.2013

B2X Wins a Bronze Stevie(R) in 2013 International Business Awards(SM)

MUNICH, GERMANY and SAN FRANCISCO, CA -- (Marketwired) -- 09/04/13 -- the leading provider of customer care for electronic devices, today announced it won the Bronze Medal Stevie® Award for the Fastest-Growing Company in Europe in the 10th Annual International Business Awards.The International Business Awards are the world's premier business awards program. All individuals and organizations worldwide -- public and private, for-profit and non-profit, large and small -- are eligible to subm ...


04.09.2013

B2X Launches Global, End-to-End SMARTSERVICE Platform

MUNICH, GERMANY and SAN FRANCISCO, CA -- (Marketwired) -- 08/13/13 -- , the leading provider of customer care for electronic devices, today announced the launch of its SERVICE Platform, a global end-to-end customer care solution for manufacturers, insurance providers, mobile network operators and retailers globally. The new platform closes the customer experience loop through the addition of new frontend in-store, phone and automated services to its established backend solutions. B2X is the cho ...


13.08.2013

B2X Care Solutions Achieves Increased Volume and Reaches Number Three Position in Global After-Sales Customer Service Markets

MUNICH, GERMANY and SAN FRANCISCO, CA -- (Marketwire) -- 10/09/12 -- B2X Care Solutions (B2X), the global end-to-end after-sales and customer services company focusing on the massive $20B after-sales market for mobile devices and consumer electronics industries, announces increased service volume (over 10M managed repairs globally), 2x revenue growth, market share capture (number three worldwide in device repairs) and new customer wins.B2X Total Care unifies all customer service activities that ...


09.10.2012



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