PresseMitteilungen zu dem Schlagwort imimobile
London IMImobile NICE inContact customers will benefit from IMImobile NICE inContact CXone empowers organisations to provide an exceptional customer experience by acting smarter and responding faster to ever-changing consumer expectations. To meet the needs of organisations of all sizes, CXone combines best-in-class Omnichannel Routing, Workforce Optimisation, Analytics, Automation and Artificial Intelligence The need for contact centres to provide an omnichannel, digital customer experie ...
London, Thursday, 14th April, 2016 – IMImobile, a leading global mobile customer engagement software and services company, today announced, following Facebook’s F8 conference, support for Facebook Messenger in its IMIconnect cloud communications platform, and IMIchat, its contact centre software application. The IMIconnect cloud communications platform enables enterprises to communicate to any consumer, anywhere in the world, through a single API which supports telecom, in-app and OTT messagi ...
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