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NHS Informatics Merseyside enables digital innovation with Sunrise Software

Online shopping experience, automation and live chat support reap customer satisfaction and efficiency benefits for NHS shared service desk Sunrise Software, a leading supplier of IT service management (ITSM) software, today announced that NHS Informatics Merseyside is using Sunrise ITSM as a platform for automation, innovation and greater efficiency, helping its 18,000 users to focus on patient care. Established in 2006, Informatics Merseyside is an NHS shared service providing Information Ma ...


22.02.2018

Axios Systems to Showcase Upcoming assyst Release at Pink18

Washington D.C - February 13 2018: Axios Systems, a leading provider of IT Service Management (ITSM) and IT Operations Management (ITOM) solutions, is an official sponsor of Pink Elephant''s 22nd Annual International ITSM Conference & Exhibition - Pink18. The event, which runs from February 18-21, will focus on introducing Integrated Service Management and feature exhibits from 26 IT vendors, as well as over 120 speaking sessions at the JW Marriott Grande Lakes in Orlando, Florida ...


13.02.2018

DPD delivers self-service future with Sunrise Software IT Service Management

Chessington, Surrey, 16 January 2018 - Sunrise Software, a leading supplier of IT service management (ITSM) solutions, has today announced that DPDgroup UK, which took place last summer, sees DPD reinforcing its existing ITIL best practices and rolling out a branded self-service portal to increase the efficiency and consistency of the service management support across the business. Sunrise customer support, including via a self-service portal for end-users. DPD was looking for a solution tha ...


16.01.2018

Embracing Cloud and DevOps adoption: Axios Systems to appear at ITSM17 event

Edinburgh, UK – 17th November, 2017: Axios Systems, one of the world’s leading providers of IT Service Management (ITSM) and IT Operations Management (ITOM) solutions will be attending ITSM17, the Annual Conference and Exhibition organised by ITSMF UK. The event will take place at Manchester Central Convention Complex, in the heart of the city on the 20-21st November, attracting 23 exhibitors and over 50 engaging presentations centring on the leading trends and talking points within the evolvin ...


17.11.2017

BildungsTor - Neues Bildungsportal für Deutschland

Das BildungsTor ist online. Über 3600 Einträge zu den Bildungsbereichen Schule, Ausbildung, Studium, Weiterbildung, Frühkindliche Bildung, Digitalisierung sowie Startup, Forschung/Research, Arbeitsmarkt, Apps und vieles mehr! Viel Erfolg bei Ihrer Suche ...


10.11.2017

Service Management Innovators Axios Systems to Sponsor Fusion17 Conference

Washington D.C., USA – 30th October, 2017: Axios Systems, one of the world’s leading providers of IT Service Management (ITSM) and IT Operations Management (ITOM) software, once again joins Fusion17 Conference and Expo as an event sponsor. Running from October 31 – November 3 in Orlando, Florida, the conference will include over 1,000 delegates with 89 speakers and 47 exhibitors, featuring more than 100 in-depth breakout sessions from leading voices in the ITSM industry. Jointly run by industr ...


30.10.2017

IT support staff recovering from busy summer, with 67% seeing increased workloads thanks to lost devices and remote holiday working

Summer support requests range from being asked to sort out satnavs and changing a lightbulb to retrieving holiday snaps from broken hard drives Chessington, Surrey, 5th September 2017 - While summer might have been the holiday season for many people, the rise of mobile devices and remote working is putting an increasing strain on IT service desks, according to research from Sunrise Software, a leading supplier of IT service management (ITSM) solutions. 67% of respondents in the Sunrise Mobile a ...


05.09.2017

Hamilton Health Sciences selects Axios as Strategic Partner in ITSM Success

Washington D.C, August 2017: Hamilton Health Sciences (HHS), the only hospital system in Ontario, Canada, providing specialty care to people throughout the entire life cycle, from pre-birth to old age, have chosen to strategically partner with Axios Systems by selecting their leading IT Service Management (ITSM) tool, assyst. Headquartered in Hamilton, Ontario, HHS has five hospital sites and five specialized healthcare facilities across the Hamilton and West Niagara region. HHS has one of the ...


10.08.2017

Axios Systems retains UK Government framework recognition in G-Cloud 9

Edinburgh, UK – 12th June, 2017: The UK Government’s latest iteration of its G-Cloud procurement framework, G-Cloud 9 has recognised one of the world’s leading providers of IT Service Management (ITSM) and IT Asset Management (ITAM), Axios Systems. The company’s market-leading service management tools assyst will be offered in lot one. Set up in 2012, one of the central aims of G-Cloud was to accelerate the typically lengthy public-sector tender processes. The initiative allows public-sector or ...


12.06.2017

TeamUltra renews ServiceNow Retained Services Partner agreement

Berkshire, ENGLAND, 7 June, 2017: TeamUltra (www.teamultra.net) – a Computacenter Company - today announced it has been selected by ServiceNow as a retained partner for the IT Service Management (ITSM), IT Operations Management (ITOM) and Customer Service Management (CSM) practices in EMEA. TeamUltra will work on some of the largest and most challenging ServiceNow implementations alongside other partners in the retained program. The ServiceNow Retained Services Partner Program, now into its thi ...


07.06.2017

Axios to showcase enhanced UI and assyst ITAM capabilities amid innovation drive at SITS17

Edinburgh, UK - 18th May 2017: 2017 Info-Tech Champions and one of the world’s leading providers of IT Service Management (ITSM) and IT Asset Management (ITAM) solutions, Axios Systems, will be present at SITS17, the UK’s leading conference for ITSM professionals on the 7th and 8th June. The conference, held in London’s Olympia, will showcase the latest in service management thinking and technology and welcomes over 4,000 people and 50 free-to-attend seminar sessions over the two days. Exhibit ...


18.05.2017

Itsmydownload.com Has Enlisted the Most Useful Download Files

With such a rich selection of download files, it’s not easy to find those downloads one may need for this or that purpose. In most cases, users have to waste much time browsing through the web and hoping to find the files they need. To save the effort of users, Itsmydownload.com has collected the most popular and frequently searched for downloads all in one place. Itsmydownload.com is a web-based platform, which aims at simplifying the browsing experience of users by providing them with the ric ...


06.02.2017

Music retailer, HMV, invests for the future installing IGEL thin client terminals as part of a comprehensive company-wide IT infrastructure upgrade

…Thin clients deliver electricity savings store-wide of £45k over three years… Reading UK. Jan 4, 2017 – IGEL, a world leader in the delivery of powerful workspace management software, IGEL™ Linux-powered thin clients, zero clients and all-in-one thin client solutions, today announced that the UK’s largest [physical] music retailer, HMV Retail Limited, has completed a project to install 760 new Universal Desktop 2 (UD2) terminals throughout its 129 stores and warehouses in the UK. This is par ...


04.01.2017

Agiloft Rides Wave of "No-code" Software to Another Banner Growth Year

REDWOOD CITY, CA -- (Marketwired) -- 12/07/16 -- , a leading provider of agile business software, today announced strong business results for 2016. Agiloft has doubled in size for the past two years, and 2016 marks the third year of more than 40 percent year-over-year growth. With marquee new customers including Kaiser Permanente and Mitsubishi, adding key talent, and expanding Agiloft''s software capabilities, the business is growing in all dimensions, both domestically and globally. ...


07.12.2016

ManageEngine Extends Self-Service Analytics to IT Operations, Customer Support

Analytics Plus Goes Beyond ITSM to Offer Deeper IT Insight Based on Network Monitoring, Applications Monitoring, Customer Support Solutions • Solution now integrates with OpManager, Applications Manager, SupportCenter Plus • View the Analytics Plus demo at http://ow.ly/fzNa303je7M • Download Analytics Plus at http://ow.ly/ztbV303jdYm 30th August 2016 — ManageEngine, the real-time IT management company, today announced that the latest version of its self-service IT anal ...


30.08.2016

Asset management process from iET Solutions endorsed by PinkVERIFY™

ASCHHEIM, GERMANY, June 21, 2016 – iET Solutions, a division of UNICOM® Global, has received the PinkVERIFY™ certification for its ITIL®-aligned asset management process, part of the iET ITSM service management solution. This latest certification recognizes iET Solutions as one of only three companies worldwide that fully comply with the PinkVERIFY™ asset management requirement criteria. With iET ITSM, iET Solutions now offers thirteen PinkVERIFY™ certified processes in one integrated solution. ...


21.06.2016

InHealth Selects ServiceNow and TeamUltra to modernise the patient experience

• Healthcare provider to replace legacy ITSM system with cloud-based ServiceNow offering Berkshire, ENGLAND, 8th June, 2016: TeamUltra (www.teamultra.net) today announced that InHealth, the healthcare solutions provider, has selected the ServiceNow ITSM system. Implementation for the legacy replacement project is the UK’s oldest ServiceNow Partner, TeamUltra. The ServiceNow Service Management suite will automate service processes to support the IT and Mobile Planning Teams, which will h ...


08.06.2016

PAREXEL And EMC Form Alliance To Provide Cloud-Based Document And Regulatory Information Management Services

LONDON, 13th April, 2016 - PAREXEL International Corporation (NASDAQ: PRXL), a leading global biopharmaceutical services organisation, and EMC Corporation (NYSE: EMC) today announced they have entered into an alliance to offer an end-to-end Regulatory Information Management (RIM) and Regulatory Content Management solution. By combining PAREXEL® LIQUENT InSight® Regulatory Information Management platform and EMC® Documentum® for Life Sciences software solution suite, PAREXEL now provides life sc ...


13.04.2016

Xangati Platform Update: Automated Storm Remediation, ServiceNow ITSM Compatibility, Native Hyper-V Support

SAN JOSE, CA -- (Marketwired) -- 01/11/16 -- Xangati, a Silicon Valley hybrid-cloud infrastructure performance management innovator, announced today a platform update to the Xangati Virtual Appliance (XVA) architecture that features: automated storm remediation functionality for virtualized and VDI infrastructures; native support for Microsoft Hyper-V hypervisor-based virtualization environments; and ServiceNow integration, so that XVA trouble tickets and storm alerts can be more easily shared ...


11.01.2016

Nlyte First DCSM Solution to Receive Integration Certification From ServiceNow

SAN MATEO, CA -- (Marketwired) -- 12/08/15 -- , the leading solution provider for automating data center processes and seamlessly integrating into ITSM systems, today announced that it has received certification of its integration with ServiceNow. Certification from ServiceNow signifies that Nlyte is the first DCSM solution to successfully complete a set of defined tests focused on integration interoperability, security and performance. The certification also ensures that best practices are ut ...


08.12.2015

Nlyte Software Customers to Showcase Best Practices for Automating and Optimizing Data Center Performance

SAN MATEO, CA -- (Marketwired) -- 12/08/15 -- , the leading solution provider for automating data center processes and seamlessly integrating into ITSM systems, and its customers Atos, Cisco, Sutter Health, TransUnion and Verizon will be featured speakers during a panel discussion on optimizing data center operations at the , taking place in Las Vegas December 7-11. The session, entitled "How Leaders Increase Data Center Efficiency & Effectiveness," is scheduled for Wednesday, De ...


08.12.2015

New Version of Cherwell Service Management Now Available

COLORADO SPRINGS, CO -- (Marketwired) -- 08/17/15 -- Cherwell Software today announced the general availability of the newest version of Cherwell Service Management® software that enables IT to quickly and easily adapt to today''s ever-changing business landscape. With the power to more easily configure and customize Cherwell Service Management implementation, IT organizations can enhance the user experience while increasing productivity to better utilize scarce resources."We are ...


17.08.2015

Kaseya Release Delivers New Security, Mobility, and Cloud Application Management Capabilities

BOSTON, MA -- (Marketwired) -- 06/02/15 -- , the leading provider of cloud-based IT management software, today announced the general availability of Release 9.1, the latest release of its product portfolio. In addition to delivering new, powerful identity and access management (IAM), mobility, and cloud application management capabilities, this latest release includes continued investment in Kaseya''s core Virtual System Administrator (VSA) product.Over the past two years, Kaseya has ...


02.06.2015

Troux Tightens Integration With ServiceNow to Help Enterprises Make Informed Decisions

AUSTIN, TX -- (Marketwired) -- 05/19/15 -- ™, the global leader in enterprise intelligence (EI) and enterprise architecture (EA) solutions, today announced a purpose-built integration with IT service management tools from , a leader in enterprise cloud solutions.Troux''s platform collects data about a business'' current IT services and technology estate, analyzes and combines it with data from other parts of the enterprise to provide CIOs, CFOs and other strategic business l ...


19.05.2015

RightScale Launches Certified Cloud Portfolio Management Solution on ServiceNow Store

LAS VEGAS, NV -- (Marketwired) -- 04/21/15 -- KNOWLEDGE15 -- RightScale today released an integration with the RightScale Cloud Portfolio Management solution on the newly launched . The RightScale application, now certified by ServiceNow, helps organizations quickly and easily extend the with best-of-breed cloud management functionality across major public, private cloud and virtualized environments. The store was unveiled today at , ServiceNow''s annual global conference.With RightS ...


21.04.2015

RightScale Brings Best-of-Breed Cloud Management to ServiceNow(R) Customers

SANTA BARBARA, CA -- (Marketwired) -- 04/16/15 -- RightScale today announced integration between ServiceNow® and the RightScale Cloud Portfolio Management platform. The new integration helps organizations quickly and easily extend the with best-of-breed cloud management functionality across major public cloud, private cloud, and virtualized environments. With the integration, users can launch, manage, monitor, govern, and track costs on all of their cloud applications and integrate into Servic ...


16.04.2015

Brillio Showcases IT Automation and ITSM Solutions at Knowledge15(R)

SANTA CLARA, CA -- (Marketwired) -- 04/14/15 -- Brillio today announced it is showcasing the company''s and at the ServiceNow Knowledge15 conference, the largest gathering of service management professionals using enterprise cloud services to change the way people work. The conference will be held from April 19 to 24 at the Mandalay Bay in Las Vegas.At Knowledge15, Brillio is showcasing its , ITSM and as a key partner of ServiceNow, Brillio''s consulting, implementation, u ...


14.04.2015

Stackato by ActiveState Enables SaaS Provider Service-Flow to Achieve 400% Faster Deployment Cycles

VANCOUVER, BC -- (Marketwired) -- 04/09/15 -- today announced that , a leading provider of Software-as-a-Service (SaaS) for IT service integration, successfully deploys software updates multiple times per day utilizing , achieving 99.999% availability and 400% faster deployment times.Service-Flow recognized the need for a Platform as a Service (PaaS) solution to accelerate its deployment pipeline and enable greater focus on development, with the goal of getting their service to market as quick ...


09.04.2015

Kaseya Adds to Its Global Leadership Team With Two New Executive Appointments

BOSTON, MA -- (Marketwired) -- 04/07/15 -- , the leading provider of cloud-based IT management software, today announced two additions to its executive team: Executive Vice President of Worldwide Sales, Brian Serino, and Chief Information Officer (CIO), Mike Puglia.Brian Serino brings an outstanding track record of success to Kaseya in building high-velocity sales teams and driving them to achieve hyper-growth. Prior to Kaseya, Brian was SVP of sales and business development at NetProspex, wher ...


07.04.2015

Kaseya Reports Strong Performance in 2014

BOSTON, MA -- (Marketwired) -- 03/30/15 -- , the leading provider of cloud-based IT management software, today announced that in 2014 it saw rapid adoption of its Cloud offering as well as significant growth in its channel business. Kaseya''s growth was fueled by strong product delivery in 2014 including investment in Kaseya''s core IT management technologies, coupled with the introduction of new capabilities through both organic development and acquisition.Nearly 70 percent ...


30.03.2015

Kaseya Release 9 Delivers Comprehensive Mobility Management and a New Cloud Infrastructure With Unmatched Scalability, Security and Performance

BOSTON, MA -- (Marketwired) -- 02/03/15 -- , the leading provider of cloud-based IT management software, today announced the availability of Release 9 of its product portfolio. This release delivers a new, comprehensive solution for mobility management, and also includes the launch of Kaseya''s new private cloud infrastructure, which delivers unprecedented levels of scalability, security and performance to its cloud customers.Managing and securing access to company data on mobile devi ...


03.02.2015

Kaseya Global Pricing Survey Offers In-Depth Look Into MSP Marketplace and Key Practices of High Growth MSPs

BOSTON, MA -- (Marketwired) -- 12/02/14 -- , the leading provider of cloud-based IT management software, today released the results of its annual Managed Service Provider (MSP) Global Pricing Survey, which reveals a healthy global MSP market, and gives insight into a number of the business practices that higher-growth MSPs have in common.With survey findings gathered from owners and operators of nearly 700 MSP firms spread across more than 30 countries, Kaseya''s Global Pricing Survey ...


02.12.2014

Kaseya Release 8 Delivers Leading Security and Compliance Management

BOSTON, MA -- (Marketwired) -- 09/30/14 -- , the leading provider of cloud-based IT management software, today announced the availability of Release 8 of its product portfolio. In addition to delivering innovations across Kaseya''s core IT, cloud and remote management solutions, this product enhancement builds on Kaseya''s recent , with additions to the industry-leading identity and access management software, AuthAnvil.As threats and regulatory requirements continue to incr ...


30.09.2014

New OTRS integration with baramundi

Chemnitz. The c.a.p.e. IT GmbH, the most important developer and provider of additional modules for the free management system OTRS, publishes a further integration module for IT inventory. Next to the already well-known and product-specific interfaces for inventory, you can integrate common solution baramundi. The internal IT service of a company gets integration to management software for clients, servers and mobile devices and additionally, the automatic delivery of inventory data of software ...


17.12.2013

Kaseya Launches Leading Bring Your Own Device (BYOD) Management and Security Solution

BOSTON, MA -- (Marketwired) -- 12/10/13 -- , a leading provider of IT systems management software, today announced the general availability of the Kaseya BYOD Suite, an enterprise-class platform that securely extends multiple corporate data sources to mobile users' smartphone and tablet devices, while ensuring personal data privacy and keeping employee data free from corporate control. The technology for the solution was purchased by Kaseya earlier in the year in its acquisition of Rover A ...


10.12.2013

TeamDynamix Releases Enhanced Integrated Higher Education PPM and IT Service Management Software

COLUMBUS, OH -- (Marketwired) -- 12/03/13 -- With the latest release of its integrated project portfolio (PPM) and service management (ITSM) suite, further solidifies its higher education leadership position and its commitment to the industry. The company today introduced version 8.5 of TeamDynamix, which focuses squarely on providing enhanced solutions to improve the service and project organizations' ability to engage customers, smooth delivery and improve outcomes. Significant enhancem ...


03.12.2013

BoxTone Delivers FYOD for BYOD: Fix Your Own Device for Mobile Users Relieves Crush on Enterprise IT Support

COLUMBIA, MD and NASHVILLE, TN -- (Marketwired) -- 10/21/13 -- BoxTone, the innovator dedicated to making enterprise mobility run better, today announced BoxTone User Self-Service, a new solution for empowering BYOD and corporate mobile users to Fix Your Own Device (FYOD), while offloading the burden from IT and service desk support. The explosive growth of mobile devices in the enterprise, often driven by the choice and churn of BYOD, has resulted in mounting yet hidden toll on support load an ...


21.10.2013

Biomni Front Office 8 Empowers IT Self-Service and Extends Services' Lifecycle Management

LONDON, UNITED KINGDOM -- (Marketwired) -- 10/10/13 -- , a recognized innovator of Enterprise IT Service AppStores, today announced the release of Front Office 8, a revolutionary new version of their flagship product. The new consumer-centric, and business-friendly IT Services portal is designed for today's new breed of IT consumer accustomed to provisioning mobile apps and web services at the click of a mouse. Front Office 8 integrates disparate IT services into one, single consumption la ...


10.10.2013

SolarWinds to Present Its Alternative to Traditional Enterprise IT Management at Gartner Symposium/ITxpo 2013

AUSTIN, TX -- (Marketwired) -- 10/03/13 -- SolarWinds (NYSE: SWI), an IT management leader serving over 150,000 customers worldwide including small to medium sized businesses and 425 of the Fortune 500 companies, today announced the company will exhibit and showcase its portfolio of IT operations solutions for the enterprise at Gartner Symposium/ITxpo 2013 in Orlando, booth no. 227, on October 6-10. The event is an opportunity for IT industry leaders to learn how SolarWinds offers IT organizati ...


03.10.2013

Fruition Partners Concludes Its First Ever Conference Dedicated Entirely to Developing on the ServiceNow Service Automation Platform

CHICAGO, IL -- (Marketwired) -- 10/03/13 -- , the leading provider of technology-enabled services for the Service Management sector, welcomed top executives and developers to fruDevCon 2013, the first and only conference dedicated entirely to developing on the ServiceNow service automation platform, from Sept. 30 - Oct. 2, 2013.With a record audience turnout, Fruition Partners demonstrated how companies could use the ServiceNow Service Automation Platform in entirely new ways to achieve service ...


03.10.2013

ITpreneurs and HDI Announce Strategic Collaboration to Advance Training in the Technical Support and Service Industry Globally

ROTTERDAM, THE NETHERLANDS -- (Marketwired) -- 09/26/13 -- ITpreneurs, the leading provider of competence development solutions for IT best practices, and HDI, the foremost professional association and certification body for the technical service and support industry, announce their partnership in offering a wide portfolio of certification and training for the technical service and support industry globally. Built upon globally recognized industry standards developed by an international committ ...


26.09.2013

Kaseya Announces Appointment of Two Seasoned IT Management Executives to Leadership Team

BOSTON, MA -- (Marketwired) -- 09/10/13 -- , a leading provider of IT systems management software, today announced the appointment of Mark Combs as Chief Operating Officer (COO) and Don LeClair as Executive Vice President (EVP) of Product Management.Mark Combs joins Kaseya after 35 years at CA Technologies in which he held a series of senior roles in general management, operations, engineering, support, field technical delivery and IT, with a strong reputation for driving customer experience an ...


10.09.2013

Fruition Partners Named to Inc. Magazine's 32nd Annual List of America's Fastest-Growing Private Companies

CHICAGO, IL -- (Marketwired) -- 08/21/13 -- Inc. magazine today ranked on its 32nd annual Inc. 500|5000, an exclusive ranking of the nation's fastest-growing private companies. The list represents the most comprehensive look at America's independent entrepreneurs, one of the most important segments of the economy. Fruition Partners, a leading provider of technology-enabled services for the Service Management sector, debuts on the list at #482 and joins well-known companies such as Mi ...


21.08.2013

Fruition Partners to Host First Conference Dedicated Entirely to Developing on the ServiceNow Service Automation Platform

CHICAGO, IL -- (Marketwired) -- 08/01/13 -- , the leading provider of technology-enabled services for the IT Service Management (ITSM) sector, today announced , the first conference exclusively for ServiceNow® developers. The two-day conference will take place Sept. 29-Oct. 2, 2013 at the Westin Michigan Avenue in Chicago. Featuring expert keynotes, break-out sessions and hands-on labs, fruDevCon will tackle the toughest challenges and best practices for achieving ITSM success in the cloud.To a ...


01.08.2013

Fruition Partners Continues to Build Its Leadership Team, Naming Salvatore Como Senior Vice President of Global Delivery

CHICAGO, IL -- (Marketwired) -- 07/18/13 -- , the leading provider of technology-enabled services for the IT Service Management (ITSM) sector, today announced three new strategic hires led by the appointment of Salvatore Como as Senior Vice President of Global Delivery. Mr. Como is joined by Jon Borg-Breen, Vice President of Operations and Larry Fleishman, Director of Marketing as new members of the firm's leadership team. These appointments come on the heels of the June 3rd appointment of ...


18.07.2013

Fruition Partners Sees Record Growth in First Half of 2013

CHICAGO, IL -- (Marketwired) -- 07/09/13 -- , the leading provider of technology-enabled services for the IT Service Management (ITSM) sector, today announced a record first half of the year marked by more than 200 new client engagements and a 44% increase in headcount since January along with an 80% increase in revenues compared to the first half of 2012. Fruition Partners' impressive first half reinforces its commitment to Cloud Service Management -- the practice of creating new, custom ...


09.07.2013

Kaseya to Sponsor Gartner IT Infrastrure & Operations Management Summit

LAUSANNE, SWITZERLAND -- (Marketwired) -- 06/12/13 -- , the only vendor to provide a complete IT service management on-premises and cloud solution, today announced its silver sponsorship of the upcoming . Kaseya will also be demonstrating its at booth #623.June 18 - 20, 2013 Gaylord Palms Resort and Convention Center, 6000 West Osceola Parkway, Kissimmee, Florida #623Businesses worldwide are becoming increasingly challenged with managing complex, distributed and demanding environments. Kasey ...


12.06.2013

Biomni Unveils Backup as a Service (BaaS) Multi-Tenancy Platform for ITSM

BARCELONA, SPAIN -- (Marketwire) -- 11/13/12 -- SYMANTEC VISION EMEA 2012 -- , the pioneer of User-Centric Enterprise Service Catalog and Request Fulfillment solutions, today announced Biomni Front Office for Backup as a Service (BaaS), a new approach to file backup and restoration processes in Private Cloud and Virtual environments. Biomni ITSM provides a universal, "single pane of glass" to all the IT services Managed Service Providers offer -- across Cloud, Virtual and Physical env ...


13.11.2012

RagingWire Enhances Customer Service Model With FrontRange HEAT Cloud

PLEASANTON, CA -- (Marketwire) -- 11/12/12 -- , a leading provider of hybrid IT service management solutions, today announced the successful implementation of the FrontRange™ HEAT Cloud Service Management solution by , the nation's premier provider. RagingWire deployed HEAT Cloud Service Management as the software hub for delivering and tracking its customer service.With world-class data centers in California and Virginia, RagingWire needed a service management solution that improved effi ...


12.11.2012

Troux Closes Largest Q3 Ever With Over 40% Growth

AUSTIN, TX -- (Marketwire) -- 10/23/12 -- Troux, the global leader in Enterprise Portfolio Management (EPM) and Enterprise Architecture (EA) solutions, today announced record growth and business results for Q3 2012, including the addition of a leading multi-channel global retailer to their growing roster of clients. The continued growth reflects an increasing demand for Enterprise Portfolio Management and Software as a Service offerings.Troux continues its momentum with their largest Q3 ever, s ...


23.10.2012

HP Unveils Cloud-Based Service Desk Solution

PALO ALTO, CA -- (Marketwire) -- 10/22/12 -- HP (NYSE: HPQ) today announced , a Software-as-a-Service (SaaS) IT service management (ITSM) solution that delivers a simple-to-use, modern experience that enables IT professionals to increase productivity while managing and delivering high-quality services.HP Service Anywhere integrates key technologies, such as the market-leading (UCMDB), which manages services, applications and hardware across the IT environment. It is populated and maintained wi ...


22.10.2012

IT Service Catalog -- The Technical vs. Business Debate

LONDON -- (Marketwire) -- 10/17/12 --Since the launch of ITIL V3 some 5 years ago, the Service Catalog has emerged as a high-value win for both the business and the IT organization. However, there's still much debate and general uncertainty around what a Service Catalog actually is, what it should contain, and exactly what value it has to offer. Taking ITIL Service Catalog education and theory into a real-life practical adoption is often a huge barrier for many IT organizations.Rob England, ...


17.10.2012

Troux Donates $4 Million in Software to Penn State University

AUSTIN, TX -- (Marketwire) -- 10/03/12 -- , the global leader in (EPM) and Enterprise Architecture (EA) software, today announced its donation of $4M in software to the at Penn State University's College of Information Sciences and Technology (IST)."Enterprise architecture is now globally recognized as a strategic component of every organization. Today, CIOs must manage IT in the context of the business, and adopting an EA solution will help them do that," said David Hood, CEO ...


03.10.2012

ITpreneurs Selects Close the Gap as Official Charitable Partner

ROTTERDAM, THE NETHERLANDS -- (Marketwire) -- 09/12/12 -- , the leading provider of competence development solutions for IT best practices, has announced its charitable partnership with . Through this partnership, the organizations will collaborate to provide technology resources to developing countries."We are very pleased to partner with Close the Gap to further the organization's mission," says Sukhbir Jasuja, CEO, ITpreneurs. "With our aligned goal of promoting training ...


12.09.2012

Serena Software Launches the 'IT Agility Deserves a Beer' Haiku Twitter Contest

SAN MATEO, CA -- (Marketwire) -- 08/27/12 --Public Encouraged to Join The Contest and Express Gratitude to IT Through HaikuWinners Announced on Twitter; Special Prizes, Including Beer for a Year, Will be Awarded#GiveITaBeer hashtag to be used in tweets, the leader in Orchestrated IT solutions, today announced a Twitter-based Haiku contest around IT agility, a capability that allows a business to enhance its externally facing online systems faster than the competition.The is a social media conte ...


27.08.2012

SolarWinds Launches SolarWinds Web Help Desk Adding IT-Focused Help Desk Software to the Company's IT Management Portfolio

AUSTIN, TX -- (Marketwire) -- 07/25/12 -- SolarWinds® (NYSE: SWI), a leading provider of powerful and affordable , announced today that it is launching a new product, SolarWinds Web Help Desk, which adds Web-based IT Help Desk software to its growing portfolio of IT Management products. The new SolarWinds Web Help Desk has all of the power and features that IT pros need, and will be priced starting under $500, making it one of the most affordable IT Help Desk solutions available."SolarWind ...


25.07.2012

Biomni Establishes Business Presence in Singapore, China, and Japan

SINGAPORE -- (Marketwire) -- 07/17/12 -- PINK ELEPHANT CONFERENCE -- , the pioneer of User-Centric Enterprise Service Catalog and Request Fulfillment solutions, today announced the launch of Service Provider Edition in Chinese, Japanese, Bahasa Malaysia and Russian. The new Biomni product for Managed Service Providers, Cloud Service Providers and Telcos makes it simple to define, manage and publish service offerings, improve operations and increase customer satisfaction. Biomni's independ ...


18.07.2012

HP Helps Russian Railways Improve IT Operations

MOSCOW -- (Marketwire) -- 07/11/12 -- HP (NYSE: HPQ) today announced that Russian Railways, one of the world's largest railway companies, has significantly improved its IT operations with HP IT Service Management (ITSM).HP ITSM has boosted the effectiveness and maturity of Russian Railways' IT services by automating the management and quality control of its IT service support processes.Russian Railways, the government-owned national rail carrier of the Russian Federation, operates mo ...


11.07.2012

Biomni Launches Front Office Service Provider Edition -- Creates One Mobile, Multi-Tenant Portal to All IT Service Catalogs

LONDON -- (Marketwire) -- 07/10/12 -- , the pioneer of User-Centric Enterprise Service Catalog and Request Fulfillment Solutions, today announced the availability of Front Office Service Provider Edition. Biomni's independent, automated platform provides a universal "single pane of glass" to all the IT services that Managed Service Providers offer across Cloud, Virtual and Physical environments.Designed for Managed Service Providers, Cloud Service Providers and Telcos, the new B ...


10.07.2012

opsi, KIX4OTRS and Nagios grow together

Mostly in the area of SMB organisations, the pressure of cost drivers and keeping the stable level of quality towards the end customers are usual problems. We, the c.a.p.e. IT GmbH, and our partner, uib GmbH, follow the common strategy within service management: we decrease cost drivers and increase the data transparency. We achieve these goals through the extended, intelligent interfaces between the software management system opsi, service management tool KIX4OTRS and monitoring solutions like ...


06.06.2012

ServiceNow Raises the Standard for High Availability of Enterprise Cloud Infrastructure

NEW ORLEANS, LA -- (Marketwire) -- 05/16/12 -- -- ServiceNow, a leading provider of cloud-based services to automate , today announced it is raising the standard in enterprise cloud services by enabling advanced high availability as an included, no-additional-cost service to be made available to all customers in its standard data centers."High availability has traditionally been an exclusive luxury, available to only the largest, most sophisticated enterprise organizations," said Arn ...


16.05.2012

ServiceNow Accelerates Time to Value for Enterprise IT Customers

NEW ORLEANS, LA -- (Marketwire) -- 05/15/12 -- -- ServiceNow, a leading provider of cloud-based services to , today announced the launch of new offerings designed specifically to help enterprise IT organizations rapidly transform IT. In addition, ServiceNow is announcing a new relationship with LLP to deliver unique services offerings built to leverage the companies' combined experience in cloud services and enterprise IT consulting.Jimmy Fitzgerald, ServiceNow VP of professional service ...


15.05.2012

Matrix42 Integrates Workplace Management With ServiceNow to Extend IT Service Automation

NEW ORLEANS, LA -- (Marketwire) -- 05/15/12 -- () has integrated its solutions with ServiceNow to offer integrated , VDI () and endpoint management capabilities through the ServiceNow service catalog. This allows IT to be more automated and efficient by giving them the ability to provide any service to any device through ITSM processes, while offering users flexibility and speed for IT service delivery with intuitive self-service options."IT organizations have an opportunity to transfor ...


15.05.2012

Biomni Aligns Business Demand With VMware Virtual Server Provisioning

LAS VEGAS, NV -- (Marketwire) -- 05/08/12 -- SYMANTEC VISION 2012 -- Today the pioneer of User-Centric Enterprise Service Catalog and Request Fulfillment solutions, announced that now provides seamless integration to to automate self-service provisioning of virtual machines. IT organizations of any size can easily publish, deliver and support an ever-increasing range of physical devices, software and virtual infrastructures with Biomni through a unified and consumerized consumption point.Gi ...


08.05.2012

Biomni Launches Front Office for Symantec NetBackup(TM)

LAS VEGAS, NV -- (Marketwire) -- 05/08/12 -- SYMANTEC VISION 2012 -- , the pioneer of User-Centric Enterprise Service Catalog and Request Fulfillment solutions, today announced the availability of Co-developed by Biomni and the new solution automates the entire file restoration process -- from end-user request to file delivery -- and empowers users to self-serve their file backup and restoration needs. Biomni's user-centric Service Catalog when coupled with Symantec's industry lead ...


08.05.2012

Matrix42 Brings Security and Flexibility to BYOD Policies

LEHI, UT -- (Marketwire) -- 05/07/12 -- (), a leading provider of , today announced the integration of (MDM) with (ITSM). Matrix42 is the first to fully integrate these two complementary offerings to give organizations greater visibility and control over their mobile assets and the flexibility to effectively implement (bring your own device) policies and self-provisioning for employees.This combination provides organizations and their employees flexibility in the devices that are used and ...


07.05.2012

Biomni Announces API for ServiceNow

LONDON -- (Marketwire) -- 04/24/12 -- , the pioneer of User-Centric Enterprise Service Catalog and Request Fulfillment solutions, today announced integration with ServiceNow, making the powerful ITSM solution even more consumable by businesses end-user customers.With the new Application Programming Interface (API) to Biomni's independent, customer-focused service catalog, IT Departments easily and quickly optimize ServiceNow operations and provide a single point of contact for viewing and ...


24.04.2012

ScienceLogic Advances IT Operations Management for Service Providers and Businesses

RESTON, VA -- (Marketwire) -- 04/18/12 -- ScienceLogic™ Inc. announced today at its first annual Customer Symposium a new version of the company's IT operations and cloud management platform, ScienceLogic 7.2. With enhanced service management capabilities and support for HTML5, the product makes it easier for customers to view and manage their IT services across data center and cloud environments as well as introduce new business services.The ScienceLogic platform's IT service manage ...


18.04.2012

ServiceNow Files Registration Statement for Proposed Initial Public Offering

SAN DIEGO, CA -- (Marketwire) -- 03/30/12 -- , a leading provider of cloud-based services to automate enterprise IT operations, announced today that it has filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission relating to the proposed initial public offering of its common stock. The number of shares to be offered and the price range for the proposed offering have not yet been determined.Morgan Stanley & Co. LLC, Citigroup Global Markets, Inc., and Deut ...


30.03.2012

Eric Fisch of Equinix Named the Latest ServiceNow IT Hero

SAN DIEGO, CA -- (Marketwire) -- 03/28/12 -- ServiceNow, a leading provider of cloud-based IT service automation, today announced it has named , IT applications release manager at as the latest ServiceNow IT Hero. The ServiceNow IT Hero program recognizes the outstanding achievements of the people who transform IT. Eric is recognized for using the flexibility and scalability of ServiceNow cloud services to help manage the Equinix data centers worldwide.Equinix, Inc. (NASDAQ: EQIX) connects bu ...


28.03.2012

Information Builders and Serena Software Extend Partnership to Provide Unparalleled Intelligence for IT

NEW YORK, NY -- (Marketwire) -- 02/28/12 -- Information Builders, an independent leader in () solutions, and Serena Software, the Orchestrated IT Leader, today announced an expanded partnership to provide enhanced BI solutions to the Application Lifecycle Management (ALM) and IT Service Management (ITSM) industry. Using the Information Builders WebFOCUS BI platform, Serena is enhancing its Serena Dashboard to provide higher-level intelligence across both its own solutions and third-party IT to ...


28.02.2012

Serena Software Wins Coveted Pink Elephant Innovation Award for Its ITSM Solution

LAS VEGAS, NV -- (Marketwire) -- 02/21/12 --Serena Service Manager Named Winner of Pink Elephant's 2011 Innovation of the Year AwardIntegration of Service Management and Release Management is RecognizedLatest Major Release of Serena Service Manager, Now Shipping, Showcased at Pink Elephant IT Service Management ConferenceSerena Boasts Solid Customer Momentum and Worldwide Gains with Innovative ITSM Solution, the Orchestrated IT leader, today announced its market-changing IT Service Manageme ...


21.02.2012

ServiceNow Customers Discuss Next Generation ITSM at the 2012 Pink Elephant Conference

SAN DIEGO, CA -- (Marketwire) -- 02/17/12 -- ServiceNow, the creators of , today announced 13 customers and several ServiceNow executives will speak at the in Las Vegas. Their presentations will include discussions on big data, gamification, IT process improvement, mobility, service catalog, social IT and many other topics of interest to the IT service management (ITSM) community. ServiceNow customers that will present include Brigham Young University, Emory University, Fermilab, Loyola Marym ...


17.02.2012

FrontRange Solutions Appoints Jon Temple as Chief Executive Officer

PLEASANTON, CA -- (Marketwire) -- 02/01/12 -- , the leading provider of , and Customer Service Management solutions, today announced the appointment of Jon Temple as President and CEO. Mr. Temple succeeds Mike Kohlsdorf, who remains as a member of the FrontRange Board of Directors but returns to his Operating Partner role with private equity firm Francisco Partners."We are delighted to take FrontRange into the future under the leadership of Jon Temple," said Neil Garfinkel, Chairman ...


01.02.2012

ServiceNow Announces Knowledge12 New Orleans -- the Premier Global User Conference for Enterprise IT Management

SAN DIEGO, CA -- (Marketwire) -- 01/17/12 -- ServiceNow, the creators of , today announced their Knowledge12 user conference will be held in New Orleans, Louisiana on May 13-17, 2012 at the Hyatt Regency Hotel. will build upon the insights and training delivered at the hugely successful Knowledge11 Europe event recently held in Frankfurt, Germany this past December. ServiceNow Knowledge conferences are the fastest-growing IT management user events in the world, and remain the only conferences ...


17.01.2012

ServiceNow Used by Capgemini Application Services for UK Public Sector Client

SAN DIEGO, CA -- (Marketwire) -- 01/12/12 -- ServiceNow, the creators of , today announced that Capgemini Application Services has subscribed to its cloud service for IT management for a UK public sector client. ServiceNow will be used to help improve client IT service delivery. A key factor in the selection of ServiceNow was its ability to support Capgemini's goal of providing an agile and modern solution to the client with minimal implementation time and cost. The ServiceNow platform co ...


12.01.2012

Serena Predicts Five IT Trends for 2012

REDWOOD CITY, CA -- (Marketwire) -- 01/09/12 --Agile 'grows up' from a development practice into an extended business processNew service management approaches challenge ERP-like ITSMOrganizations place an executive emphasis on emerging DevOps teams, the leader in orchestrated application delivery, IT and business processes, today announced five predictions for the year ahead in application delivery and IT operations. These predictions are based on the company's interactions with t ...


09.01.2012

Kovair Software Unveils New Versions of ALM and ITSM Solutions on the Cloud

SANTA CLARA, CA -- (Marketwire) -- 12/15/11 -- Kovair Software, a provider of Application Life Cycle Management (ALM) and IT Service Management (ITSM) solutions, announced today the immediate availability of the new versions of their industry strength Enterprise, and , delivered on the Cloud (as SaaS) in addition to their current On-Premise offerings."Based on our customers' feedback we have optimized the out-of-the-box solutions of ALM Studio and ITSM Studio with a simpler UI for v ...


15.12.2011

CERN Wins ServiceNow 2011 Innovation of the Year Award for Development of the CERN Service Portal That Provides More Than 650 Services to 10,000 Users

FRANKFURT, GERMANY -- (Marketwire) -- 12/08/11 -- ServiceNow, the creator of SaaS for enterprise , today announced CERN as the winner of the 2011 ServiceNow Innovation of the Year award during the Knowledge11 Europe awards presentation. CERN, the European Organization for Nuclear Research, was one of six finalists to showcase custom business applications built on the ServiceNow Platform as a Service (PaaS). Of the 300 conference attendees who voted for the most remarkable, useful and innovativ ...


08.12.2011

ServiceNow Names Filipe Lucas of EDP Group as IT Hero of the Month

FRANKFURT, GERMANY -- (Marketwire) -- 12/08/11 -- ServiceNow, the creators of , today announced it has named Filipe Lucas, who leads the service management team at EDP Group, as the latest ServiceNow IT Hero of the Month. The ServiceNow IT Hero of the Month program recognizes the outstanding achievements of the people who transform IT. Located in Portugal, EDP is one of Europe's major electricity operators and is the fourth largest wind power producer in the world. Working with his team, ...


08.12.2011

Equinix and Swiss Re Headline Group of Enterprise Leaders Defining IT in the Cloud at ServiceNow's Knowledge11 Europe

SAN DIEGO, CA -- (Marketwire) -- 11/23/11 -- ServiceNow, the creators of , announced today that global leaders Equinix and Swiss Re will appear on stage with its CEO, Frank Slootman, and founder and chief product officer, Fred Luddy, for their keynote sessions at the company's user conference, . Taking place in Frankfurt, Germany, December 5-8, 2011, the four-day event will bring together more than 150 of the largest and most forward-thinking global enterprises that are redefining IT manag ...


23.11.2011

ServiceNow Appoints Kevin Tumulty as EMEA Vice President, Drives Continued Growth in Region

SAN DIEGO, CA -- (Marketwire) -- 11/07/11 -- ServiceNow, the creators of , today announced that Kevin Tumulty has joined the company as Vice President of Europe, Middle East and Africa (EMEA). Tumulty will drive growth across the region as ServiceNow continues to expand its global operations and build on its solid base of customers in EMEA. He will lead the ServiceNow organization into new regions while working to add and expand relationships with local, regional and global partners."Kevin ...


07.11.2011

xMatters Welcomes 1000th Client and Announces Year-on-Year Growth of 45%

SAN RAMON, CA -- (Marketwire) -- 11/01/11 -- ., the relevance engine company, today announced that in the second quarter of its 2012 fiscal year, the company grew total bookings by 45% over the same period a year ago. Fueling the growth, xMatters on demand products delivered 318% growth over the same period, last year. A major milestone during the quarter was adding the 1,000th client. xMatters financial results for the quarter represent new quarterly records for growth percentage and highest ...


01.11.2011

ServiceNow Ranked Number Five Fastest Growing Company in North America on Deloitte's 2011 Technology Fast 500(TM)

SAN DIEGO, CA -- (Marketwire) -- 10/19/11 -- ServiceNow, the creators of , today announced it ranked number five on the 2011 Technology Fast 500™, Deloitte's ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies. For the five-year period measured by Deloitte, 2006-2010, the ServiceNow fiscal year revenue growth rate was 32,048 percent. These results placed ServiceNow first in California for all companies measured by Deloitte ...


19.10.2011

ServiceNow Names Aleks Dmitrovic of Symcor the Latest IT Hero of the Month

SAN DIEGO, CA -- (Marketwire) -- 10/18/11 -- ServiceNow, the creators of , today announced it has named , senior IT service process manager at Symcor, as the latest ServiceNow IT Hero of the Month. The ServiceNow IT Hero of the Month program recognizes the outstanding achievements of the people who transform IT. Symcor is one of the largest financial processing companies in North America, employing more than 6,000 people across 29 locations. Aleks took an inclusive approach in redesigning Symco ...


18.10.2011

ServiceNow Appoints Microsoft Veteran Arne Josefsberg as Chief Technology Officer

SAN DIEGO, CA -- (Marketwire) -- 10/03/11 -- ServiceNow, the creators of , today announced that Arne Josefsberg has joined the company as chief technology officer, and will lead continued improvements to the ServiceNow platform and drive expansion of the company's cloud strategy. Arne will report directly to Chief Executive Officer Frank Slootman.Arne joins after more than 25 years with Microsoft where he most recently served as general manager of Windows Azure Infrastructure. His previou ...


03.10.2011

Bestimmung der Konzentration gelöster Substanzen anhand von Leitfähigkeitsmessungen

Die Leitfähigkeitsmessung ist eine häufig verwendete, einfache und kostengünstige Methode zur Bestimmung der Konzentration von gelösten Stoffen in einer Probe. Leitfähigkeitsmessungen scheinen auf den ersten Blick sehr einfach. Die notwendigen Parameter für diese Methode sind überschaubar, variieren jedoch stark je nach Art der Probe. Dieser Artikel erklärt kurz die wichtigsten Parameter und gibt einige Tipps, um die Genauigkeit von Leitfähigkeitsmessungen zu erhöhen. Messzellen und Ze ...


20.10.2010



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