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Pressemitteilungen zu dem Thema knowledge center


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PresseMitteilungen zu dem Schlagwort knowledge center


Melita Ltd. turns to Knowledge Center for support in improving digital customer service

Mge Center to provide efficient, cost-effective customer service over all communication channels. The project kick-off is planned for January 2018, going live a few months later. The active unymira solution guarantees that quality-assured information on a range of topics is provided quickly by phone, chat, social media and email. In addition, Knowledge Center offers assistance for the automated handling of standard service-related inquiries using bots. The system also supports the use of ensur ...


25.01.2018

EBSCO Health Selects SDL Knowledge Center for Accelerated Information Management of Proprietary Point-of-Care Content

Leading healthcare information provider uses SDL Knowledge Center to streamline point-of-care content creation Wakefield, MA and Maidenhead, UK – September 22, 2016 – SDL today announced that EBSCO Health, a division of EBSCO Information Services (EBSCO), the leading healthcare information provider for libraries and hospitals worldwide, selected SDL Knowledge Center to simplify content management processes for its point-of-care clinical content resources. EBSCO Health is a major provider of e ...


22.09.2016



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