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Pressemitteilungen zu dem Thema knowledge center


PresseMitteilungen zu dem Schlagwort knowledge center

Melita Ltd. turns to Knowledge Center for support in improving digital customer service

Mge Center to provide efficient, cost-effective customer service over all communication channels. The project kick-off is planned for January 2018, going live a few months later. The active unymira solution guarantees that quality-assured information on a range of topics is provided quickly by phone, chat, social media and email. In addition, Knowledge Center offers assistance for the automated handling of standard service-related inquiries using bots. The system also supports the use of ensur ...


EBSCO Health Selects SDL Knowledge Center for Accelerated Information Management of Proprietary Point-of-Care Content

Leading healthcare information provider uses SDL Knowledge Center to streamline point-of-care content creation Wakefield, MA and Maidenhead, UK – September 22, 2016 – SDL today announced that EBSCO Health, a division of EBSCO Information Services (EBSCO), the leading healthcare information provider for libraries and hospitals worldwide, selected SDL Knowledge Center to simplify content management processes for its point-of-care clinical content resources. EBSCO Health is a major provider of e ...


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