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PresseMitteilungen zu dem Schlagwort speech


NewVoiceMedia unveils speech analytics solution as part of Summer ’17 release to unlock the hidden value in customer conversations

LONDON, 31 July 2017 – NewVoiceMedia announced its Summer ’17 release today which includes a new, powerful integrated speech analytics solution set to make organisations’ sales and service teams more successful. Working together with the latest platform enhancements ContactWorld will continue to optimise its customers’ contact centre management and operations, enabling them to efficiently deliver a more personal customer experience. Businesses using ContactWorld with Conversation Analyzer, NewV ...


31.07.2017

Vesper''s Bobby Littrell Named Finalist for Massachusetts Technology Leadership Council CTO of the Year Award

BOSTON, MA -- (Marketwired) -- 07/21/17 -- , co-founder and CTO of Boston-based , is a finalist for CTO of the Year in the , which the organization announced during a reception at Boston''s Federal Reserve Building on July 19, 2017. Finalists were selected from hundreds of nominations, as judged by panels of industry leaders in each of the 14 categories. Winners will be announced September 14, 2017."Massachusetts is among the world''s top regions engaged in creating who ...


21.07.2017

NewVoiceMedia presents customer success with a comedic twist at CloudFest for Service

LONDON, 1 June 2017 – CloudFest for Service, an afternoon featuring insights, innovators and improv comedy focused on customer success, is coming to San Francisco on 15 June. Hosted at Wine & Wall at One Market by NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, CloudFest’s programme will highlight the latest trends and topics impacting customer service leaders – including discussions about how venture capitalists use customer success to evaluate ...


01.06.2017

Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience

Eureka Enterprise Speech Analytics and EurekaLive real-time analytics provide post-call voice of the customer insights and on-call next best action guidance to improve quality of service and level of compassion. London, U.K. – June 1st, 2017 – CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces that Phillips & Cohen has opted to expand its use of CallMiner Eureka to support quality of service and the customer experience it provides ac ...


01.06.2017

Production Begins April 8 on Feature Film "One Nation Under God" in Baton Rouge

LOS ANGELES, CA -- (Marketwired) -- 03/29/17 -- Pre-production is underway, with principal photography set to commence April 8 in and around Baton Rouge on "One Nation Under God," a feature film starring Kevin Sorbo, Antonio Sabato Jr. and Casper Van Dien. Written and directed by Lisa Arnold, who co-produced the hugely successful 2014 "God''s Not Dead," "One Nation Under God" dramatizes the ongoing debate surrounding the First Amendment, freedom of speech ...


29.03.2017

Speech and Language Therapy

Each Kid features a distinct nature. Language therapy has to be developed in consideration of the child''s nature. You will find some general observations that form the foundation to get a speech and language therapy plan. Communication abilities are significant. It consists of not merely speech, but also facial expressions, smiles, gestures, pointing, higher five signs, and option systems including sign language and computer-based systems. Adults and youngsters are a lot more most ...


10.03.2017

K-12 Education Student And Teacher Inspirational Motivational Talks Launched

Top education motivational speaker and author Mark Anthony Garrett has launched a new set of principles for teachers to improve their customer service in the classroom. Called Great Customer Service in the Classroom 7 Service Principles to Teach By, the public presentations and keynote speeches aim to empower teachers and inspire them to provide better service for their students. More information can be found at: http://TeachersAreHeroes.com. Mark Anthony Garrett is a former special needs stu ...


18.01.2017

Speech Recognition Market Analysis in United States, EU, China, India, Japan and Southeast Asia Exhibit High Growth through 2020

Albany, New York, January 13, 2017: The growing demand for speech-based biometrics for identification purpose is always been a primary driver for the Global market of speech recognition. Currently, the demand for authentication across various financial institutions, healthcare enterprises and government organizations is promoting the prospects for market growth until the end of 2021. This has been studied by a new report added to the online repository of Market Research Hub (MRH). The title of t ...


13.01.2017

Professional Speaker Motivator For Teachers Announces Teachers Are Heroes Talks

Mark Anthony Garrett, a professional motivational and self-development speaker, launched a series of talks called €œTeachers Are Heroes.'''' More information is available at [http://teachersareheroes.com](http://teachersareheroes.com/). Education is one of the most important human development factors, and teacher-student relationships have a significant effect on a child€™s future. Today, the focus has moved from strict academic achievement to developing a child€™s c ...


13.12.2016

Los Angeles Based Speech Therapy Provider Offers Speech and Language Solutions to Local Residents

A service provider for Lanterman Regional Center, My Speech and Language Solutions Los Angeles implements theory-based and innovative approaches to intervention in order to make therapy as effective and functional as possible. With founder Cassi Alter, MA-CCC at the helm, the team providing My Speech and Language Solutions Los Angeles has more than twenty years of clinical experience and specializes in providing affordable and effective articulation therapy. Substantially experienced in an exte ...


15.11.2016

Conferenceessay.com garners the award for the best conference essay writing service in the market

London, UK, September 26th 2016 - conferenceessay.com has been honored with the award of the best conference essay writing service in the market. According to a source, the service garnered the award after receiving may positive reviews for being the best and most reliable service in the online based market and as more customers continue to seek help with writing conference essays, there is no do doubt that the service is one which you can turn to for help with write the best essay for conferenc ...


26.09.2016

Whittier Speech Therapy Services Offered by LA Speech Therapy Solutions

stuntmanben136 LA Speech Therapy Solutions is a team of exceptionally trained speech therapists offering Whittier speech therapy . They specialize in an extensive range of disorders and speech delays. LA Speech Therapy Solutions is a leader in helping children and adults speak and communicate more fluently. Their clients benefit from effective treatment plans that include therapy, research, and family training. LA Speech Therapy Solutions is committed to helping all clients to find their voice ...


17.09.2016

CallMiner and Cloud9 Announce a Strategic Partnership to Bring Customer Engagement Analytics to New European Markets

London, UK – August 23, 2016 -- CallMiner, the leader in speech and customer engagement analytics solutions, and Cloud9 Business Analytics, a leading provider of cloud-based Workforce Optimisation (WFO) solutions, today announces a strategic partnership to bring robust cloud-based enterprise speech analytics to small and midsized businesses (SMBs) in the UK. With the support of over 20 languages and dialects, CallMiner Eureka will also allow the partnership to expand to other European markets. ...


23.08.2016

Silverlake Speech Therapy Provider Expertly Diagnoses and Treats Stuttering Causes

Stuttering is a communication disorder which disrupts a person’s flow of speech. It is most common in young children who are learning to talk for the first time, but stuttering can be a lifelong battle for many adults as well. Pinpointed stuttering causes are unknown, but can be treated by certified speech-language pathologists (SLP) like the ones at this Silverlake speech therapy company. The team at LA Speech specializes in pediatric speech therapy. They have years of experience in diagnos ...


16.07.2016

Liberty VPS Announces Free Speech Web Hosting for Journalists

Liberty VPS has just announced its iron clad promise to free speech and protected web hosting for journalists through [Offshore hosting](https://libertyvps.net/offshore-hosting). The servers are hosted in the Netherlands, Amsterdam specifically. Offshore hosting isn''t new, but the second layer of protection through Liberty VPS is the ability to pay through bitcoin, which is anonymous. The 3rd layer is privacy. The data is kept private, and is not able to get accessed through strong ar ...


10.05.2016

Day 7 Launch, Instamate Coupon Discount, Approaches End: Walker Reduced To Tears

Following a highly successful 7 day launch, the industry''s first web-based Instagram marketing app, Instamate, is set to close its doors to lifetime membership. In preparation for expiring its well-received Instamate coupon discount option, and transitioning over to a recurring continuity-based subscription, founder and CEO Luke Maguire was notably busy handing out last minute gifts and bonuses for the final batch of last minute subscribers. More details about the Instamate app and c ...


09.03.2016

LikeSo Launches to Improve America''s Verbal Habits, Like, Ya Know...

CHAPPAQUA, NY -- (Marketwired) -- 03/07/16 -- How articulate are you? Do filler words pepper your speech -- "like," "ya know," "I mean," "totally," "so," "whatever"? Today, Say It Media, Inc. announces LikeSo, a mobile app that acts as a personal speech coach. LikeSo offers an engaging and fun way to train against verbal habits and practice speaking articulately, confidently, and without the "like, ya know" syndrome. is now ...


07.03.2016

Top Ranked Female Transgender Voice Therapy Service Offered by LA Speech Therapy

The female Transgender voice therapy field has burgeoned in the past decade. New insights in the field illustrate the nuanced differences between the ways how men and women speak. There has been considerable investigation into the differences in the ways that men and women speak. However plainly obvious the differences in which they speak may be, it requires rigorous investigation to determine the exact mechanisms that separate male and female voice patterns. By learning about the differences ...


02.03.2016

Top Rated Speech Therapist Beverly Hills Now Offering Premier Service in Beverly Hills

L.A. Speech Therapy has quickly gained a reputation in Beverly Hills and Los Angeles in general as one of the premier speech therapy providers. They have built their reputation by continuously providing top-rated customer care and by staying abreast of the latest developments in the speech therapy field. The Speech Therapist Beverly Hills team feels that the key to their success is their customer oriented approach to care. The team at L.A. Speech Therapy realizes that they are in the business o ...


02.03.2016

Conexant Brings Far-Field Microphone Processing Software to Qualcomm(R) Hexagon(TM) DSP

IRVINE, CA -- (Marketwired) -- 03/01/16 -- The way people interact with their mobile devices is about to change forever. In a collaboration that brings intuitive, personalized interaction capabilities to the next generation of smart devices, and , a subsidiary of Qualcomm Incorporated, today announced that Conexant''s ™ software has been integrated into the Qualcomm® Hexagon™ digital signal processor (DSP) family, a product of Qualcomm Technologies, Inc. Conexant''s AudioSm ...


01.03.2016

HR and e-Learning: Real-time Voice Translation for Languages, the Deaf, and Deaf-Blind

Translate Your World International (“Tywi”), developers of multilingual communication technology, launches its newest real-time voice translation software for multi-language conversation and employee training. With Tywi, HR professionals can hold meetings with employees of other languages, and facilitators can provide training and webinars for people of other tongues. The same software opens communication with the deaf and generates braille for the deaf-blind. How does it work? Just go to a web ...


27.02.2016

LG Uplus Selects Conexant''s AudioSmart Technology to Enable Voice Control in New Smart Home Products

IRVINE, CA -- (Marketwired) -- 02/23/16 -- Connected Internet of Things (IoT) devices in smart homes can talk to each other -- but can users talk to them? "Turn on the living room lights." "Find the remote control." "Turn up the volume on the TV." They can when these devices are voice control-enabled. today announced that its high-performance far-field voice input processor system-on-chip (SoC) -- the CX2092x -- has been adopted by LG Uplus for two new smart home ...


23.02.2016

Enghouse Interactive to Present Webinar: "Quality Management in the Contact Center: Are You Listening to Your Customers?"

PHOENIX AZ -- (Marketwired) -- 02/22/16 -- Best-in-class contact centers go above and beyond to ensure agents deliver efficient, memorable conversations on every interaction.to uncover how quality monitoring and real-time speech analytics bring a new level of precision to the customer experience.During the webinar, attendees will learn:to join our foremost experts who will share their insight and best practices for this emerging trend.Nigel Olding, Sr. Product Manager, Quality Management Suite, ...


22.02.2016

Constitution Translated for Kids: New eBook Offers Facts, Easy Understanding

Much loved by teachers and parents, the simple children''s translation of the United States Constitution €“ €œ[Constitution Translated for](http://www.amazon.com/Constitution-Translated-Kids-Cathy-Travis-ebook/dp/B01AWZV3LW/ref=sr_1_1?s=digital-text&ie=UTF8&qid=1453655084&sr=1-1&keywords=Constitution+Translated+for+Kids) [Kids](http://www.amazon.com/Constitution-Translated-Kids-Cathy-Travis-ebook/dp/B01AWZV3LW/ref=sr_1_1?s=digital-text&ie=UTF8&qid=1453655084 ...


25.01.2016

Conexant''s New 4 Microphone Voice Input Processor Provides 360-Degree Voice Location for Smart Applications

LAS VEGAS, NV -- (Marketwired) -- 01/06/16 -- Continuing to pave the way to a smarter, voice-enabled future, audio and imaging innovation leader is on hand this week at the to highlight their ™ product line. These highly efficient, powerful silicon and software solutions enhance the audio experience for a range of consumer electronics and Smart Home applications. Today, Conexant is debuting its CX20924, a high-performance 4 microphone far-field voice input digital signal processor (DSP). Feat ...


06.01.2016

M*Modal Expands Its Fluency for Imaging Reporting Suite to Improve Documentation Quality and Support the Move to Value-Based Care

FRANKLIN, TN -- (Marketwired) -- 11/24/15 -- M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that it will showcase improvements to its market-leading ™ reporting suite at RSNA 2015, booth #1729. M*Modal will demonstrate several new advancements that focus on improving the clinical quality of documentation and supporting the radiologist''s workflow as the industry moves towards value-based care.To support the dual goals of paym ...


24.11.2015

LeTV Adopts Conexant AudioSmart Technology for New Family of Smart TVs

IRVINE, CA -- (Marketwired) -- 11/10/15 -- The home entertainment experience just got smarter in China. , an audio and imaging innovation leader, announced that its high-performance far-field voice input processor system-on-chip (SoC) -- the CX2092x -- has been adopted by LeTV for its new family of Smart TVs including the Ultra 3 X50, X55, X55 Pro and Max65. Conexant recognizes that voice is a natural extension of the user interface, and has designed the CX2092x to give users the ability to us ...


10.11.2015

Conexant Appoints Kurt Hoff Senior Vice President, Worldwide Sales

IRVINE, CA -- (Marketwired) -- 11/04/15 -- , an audio and imaging innovation leader, today announced the appointment of Kurt Hoff as senior vice president of worldwide sales. Hoff joins Conexant from Silicon Labs, where he was senior vice president of worldwide sales. Hoff replaces Ahmed Nawaz, who is retiring after three years of exceptional leadership as he assisted in the transformation of Conexant into an audio and imaging leader.Hoff was attracted to Conexant because of the company'&# ...


04.11.2015

Wedding day speech drafted in 5 minutes by speechwriter relieves groom''s nerves.

An online wedding speech writing service by EbookofKnowledge has published a new how-to-do-it guide to rescue the nervous groom-to-be. The wedding speech template helps a nervous groom prepare his wedding day speech in five minutes - without stress or panic. This guide also has a draft speech template for the best man, complete with tips and suggestions for wedding jokes and poems. This speech template takes the guesswork and worry out of drafting a wedding day speech. Intending wedding partie ...


26.09.2015

M*Modal''s Revolutionary CDI Solution Suite Validated in Broad Production Use

FRANKLIN, TN -- (Marketwired) -- 09/25/15 -- M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced the company''s innovative Clinical Documentation Improvement (CDI) solutions have been successfully deployed in clinical use at various healthcare organizations. Furthermore, the M*Modal CDI solutions were recognized by KLAS in its CDI Solutions 2015: Moving Closer to Documentation Completion Report published on September 17. Featured ...


25.09.2015

Constitution Made Easy in Acclaimed Book: “Constitution Translated for Kids”

Recent U.S. Supreme Court decisions, resolving giant political and constitutional issues, have churned up a wave of Americans (who disagreed with those decisions) and who now maintain that the Supreme Court went beyond their authority and/or were simply behaving unconstitutionally. This is one of those national moments that beg for a simple explanation of everything in the Constitution, something that lays out easily the ideas and processes in the Constitution. €œ[Constitution Translated for ...


20.09.2015

KLAS Ranks M*Modal Fluency for Imaging as the # 1 Front-End Speech Recognition Solution in Diagnostic Imaging

FRANKLIN, TN -- (Marketwired) -- 08/25/15 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that received the highest ranking in front-end speech recognition solutions in diagnostic imaging, according to the 2015 Midterm Performance Review, Software and Services published by KLAS on July 30.According to the KLAS report, M*Modal Fluency for Imaging surpasses all other front-end speech recognition solutions in its grouping in overall performan ...


25.08.2015

Sketch-Thru-Plan: A Multimodal Interface for Command and Control

SEATTLE, WA -- (Marketwired) -- 04/27/15 -- The April 2015 edition of the () features a and accompanying video. CACM is the masthead magazine of this premier computing organization, representing over 100,000 computing professionals worldwide. Ken Schneider, CEO of Adapx, commented how "proud he is of the effort [his] team has made developing a complex system for capturing natural user inputs like speech and sketch together, so that members of the military at all levels can be extremely ...


28.04.2015

Text to Speech tool noted for its innovation

The Text to Speech app is a tool that is way ahead of its time. Since its launch, it is most appreciated for the practical use it offers. Those who have trouble reading on their phone whether it is texts, emails or any content can use this tool to convert the content to speech and hear it instead. This tool is a highly versatile tool as it can be used primarily to listen to and comprehend messages on the phone or a computer, but, in a more professional sense, it can also be used to store any ...


02.04.2015

Clarity, ClearCaptions Unveil New Ensemble -- Innovative Captioning Phone for 48 Million With Hearing Loss

CHATTANOOGA, TN -- (Marketwired) -- 02/18/15 -- One out of every three people age 65 or older suffers from hearing loss, according to the Hearing Loss Association of America. For these individuals, the nearly 48 million Americans with hearing loss, an innovative new captioning telephone was unveiled today that ensures phones conversations are clearly understood and once again enjoyable. Clarity -- a division of Plantronics (NYSE: PLT) -- and ClearCaptions launched the second generation of Ensem ...


18.02.2015

M*Modal Announces New Chief Executive Officer

FRANKLIN, TN -- (Marketwired) -- 10/23/14 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that healthcare IT industry veteran Scott MacKenzie has joined the company as Chief Executive Officer and a member of M*Modal''s Board of Directors."Scott brings more than 25 years of experience in healthcare and information technology, with a successful track record in driving operational execution and helping companies leverage their c ...


23.10.2014

M*Modal Selected by Marin General Hospital for Exclusive Transcription and Speech Understanding Solutions

FRANKLIN, TN -- (Marketwired) -- 10/15/14 -- today announced it will provide Marin General Hospital with a bundled, highly integrated suite of clinical documentation software and services, including transcription and front- and back-end speech recognition. M*Modal will deliver the solutions through a flexible, cloud-based platform that will enable Marin physicians to create and access high-quality patient records anywhere and anytime, helping to reduce documentation delays, improve productivit ...


15.10.2014

M*Modal Updates Fluency Direct Speech Software With CAPD for Real-Time Physician Feedback

FRANKLIN, TN -- (Marketwired) -- 09/29/14 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced the availability of computer-assisted physician documentation (CAPD) for its M*Modal Fluency Direct™ speech software. This capability provides real-time feedback to physicians as they dictate or type clinical documentation in electronic health record (EHR) systems.M*Modal is demonstrating Fluency Direct with CAPD at the , held September 27 - October 2 ...


29.09.2014

Speech Writing Biz Offers the Speech Writing Services Online Best

JOSE YOUNG, Alabama, United States (June, 11, 2014) – Speeches are required for numerous occasions that could include presentations in meeting, seminars, and workshops, social occasions, cultural functions, official interactions and academic programs among others. Problem with those required to deliver such speeches is that they may not have the time or proficiency to go ex-tempo about the same. Instead they depend on others for preparing their speech that would stand them in good stead. For s ...


15.06.2014

Top Stories @ CAR HMi concepts & systems 2014

Nowadays Human Machine Interfaces (HMi) provide both safe and enjoyable driving. In order to improve the interaction between drivers and their vehicles, the automotive industry is going through a HMI-revolution to change the way drivers and passengers interact with their cars. In this regard, we.CONECT is again hosting the Car HMi concepts & systems conference in June 2014 in Berlin to tackle strategic approaches and new technologies on how to improve HMI development, concepts & systems ...


23.04.2014

Gr8 Speech Inc.Uses Leading Edge Technology To Provide Interactive Online Speech Therapy Services Worldwide

HOLLYWOOD, Fla. – Gr8 Speech Inc introduces readily available technology along with a content-rich web-based environment to provide individualized and interactive speech therapy services anywhere in the world. This proven new model is an exciting breakthrough for next-generation speech therapy. Gr8 Speech therapists are all certified members of the American Speech-Language-Hearing Association (ASHA) and American Telemedicine Association (ATA) trained. Gr8 Speech Inc. provides patient treatment ...


07.04.2014

CAR HMi Concepts & Systems 2014 Bring the Team!

CAR HMi Concepts & Systems 2014 HMI Concepts for Autonomous Driving | Design & Development Processes | Autonomous Driving & Automated Systems | Augmented Reality | Voice Control & Speech Recognition | Multimodal Interfaces June 26 – 27, 2014 | Ramada Hotel Berlin | Germany | http://car-hmi2014.we-conect.com/en/ Networking – Benchmarking – Knowledge Transfer in Teams Benefit from best-practice sharing based on individual experience, multi-faceted knowledge-transfer, innovative ...


03.04.2014

CAR HMi Concepts & Systems 2014 Preview

CAR HMi Concepts & Systems 2014 HMI Concepts for Autonomous Driving | Augmented Reality | Voice Control & Speech Recognition | Multimodal Interface Management 26th to the 27th June 2014 | RAMADA Hotel Berlin/ Germany | http://car-hmi2014.we-conect.com/en/ After a very successful CAR HMi Concepts & Systems 2013 we.CONECT is again bringing together leading HMi and Infotainment professionals to we.CONECT’s annual international CAR HMi conference in Berlin. The Car HMi Concepts & ...


03.04.2014

Disabled Dating - The twenty first Century Solution

If an individual is in some way disabled and is in search of dating familiarities with people who have parallel conditions, then there are rooms online whichever could be perfect for those with numerous types of disability matters to come organized in a place that is open from judgment, prejudiced approaches and other pessimism that numerous have experienced in conservative dating world. Disabled dating facilities make it much calmer, allowing one to state their disability and be harmonized to ...


11.03.2014

Online Solution to Live Speech Therapy

Gr8 Speech Therapy introduces readily available technology along with a content-rich web-based environment to provide individualized and interactive speech therapy services anywhere in the world. This proven new model is an exciting breakthrough for next-generation speech therapy. Gr8speech Therapy is a certified member of the American Speech-Language-Hearing Association (ASHA) and the American Telemedicine Association. Gr8 Speech Therapy provides patient treatment by licensed and certified spe ...


05.03.2014

Download free text to speech converter online

Technology has made our lives simpler without much working physically. It is amazing to hear and watch text to speech converter that allows the user to listen to the text in speech form instead putting in efforts to read. This is useful for people who don’t like to read huge text. This software allows the user to read emails, presentations, eBooks, document of any formats, etc. Not only this, the users can save the spoken words in mp3 format and listen to them as and when it requires. This amaz ...


27.02.2014

M*Modal Announces Integration With ModLink From PACSGEAR

FRANKLIN, TN -- (Marketwired) -- 11/26/13 -- , a leading provider of clinical documentation services and Speech Understanding™ solutions, today announced integration with ModLink™, a software solution from PACSGEAR that transfers structured report measurements directly into M*Modal Fluency for Imaging™ Reporting. M*Modal customers will save valuable dictation time by incorporating ModLink to auto-populate reports with structured report values."We are pleased to be working with M*Modal to i ...


26.11.2013

Attorney Brian LaBovick Gives Keynote Speech at FBLA Conference

WEST PALM BEACH, FL -- (Marketwired) -- 10/23/13 -- , South Florida personal injury attorney, received several ovations and giggles from a crowd of more than 600 students and advisors attending the 2013 Future Business Leaders of America (FBLA) Fall Rally conference at the Palm Beach County Convention Center on Tuesday, October 22.Brian LaBovick began his keynote speech with passion. "Be passionate about everything you do," he said.He told a tale of two young boys: one followed his dr ...


23.10.2013

Audience Geeks Out With ZTE

MOUNTAIN VIEW, CA -- (Marketwired) -- 10/10/13 -- Audience®, Inc. (NASDAQ: ADNC), the leader in advanced voice and audio processing for mobile devices, today announced that the ZTE Geek features an earSmart eS305 Advanced Voice Processor to deliver industry leading call quality. Preserving natural voice quality with superior noise suppression, the earSmart eS305 facilitates clear, fluid conversations for a variety of current applications including, video chat, VoIP and broadband/Wi-Fi voice com ...


10.10.2013

Media Advisory/The Fraser Institute: New Study Coming Thursday, Oct 10 Suggests Governments Should Pay Attention to Marginal Tax Rates in 2014 Budgets

TORONTO, ONTARIO -- (Marketwired) -- 10/09/13 -- With the federal government's Throne Speech set for October 16, now is the time for Ottawa and provincial governments to consider the impact of marginal tax rates on the Canadian economy, suggests a new Fraser Institute study to be released Thursday, October 10.Economic theory and history show the important role that taxes play in economic growth, employment, saving, investment, business formation, and other desirable indicators. In particul ...


09.10.2013

OAISYS to Demonstrate Latest Call Recording and Speech Search Technologies at UK's Convergence Summit South

TEMPE, AZ and SANDOWN PARK, ENGLAND -- (Marketwired) -- 10/01/13 -- ®, a leader in business call recording and contact center management solutions, today announced it will be exhibiting the latest enhancements to its ® and software solutions, including its award-winning speech search functionality, at the Convergence Summit South 2013 in Sandown Park, Surrey. , which embodies the complete array of deployment and access options available for its solutions, will also be highlighted. OAISYS will ...


01.10.2013

SpeechTrans Releases Video Chat Translation in their iPhone App, SpeechTrans Ultimate

New Jersey – SpeechTrans Inc, maker of the world’s most advanced speech translation and dictation software has released a new version of its award-winning SpeechTrans ultimate iPhone application. This new version has a revolutionary new feature that will change language communication as we know it. Users can now have real-time video chat on their iPhones, similar to face time, but with bidirectional speech to speech translation. This has never before been accomplished in a mobile application and ...


10.09.2013

SpeechTrans Releases Surfi, a Natural Language Answer Engine free on the Microsoft Windows Store

New Jersey – SpeechTrans Inc proud to announce its release of their first natural language processing Windows 8 application called Surfi TM. Surfi TM is an Artificial intelligence answer Engine which runs on Windows 8 and Windows RT. It was designed and funded in part by Microsoft. Surfi was officially announced when SpeechTrans CEO John Frei unveiled it in Houston Texas at the Microsoft WPC world partner conference. He gave a live demo in front of the world’s top Microsoft and technology execut ...


07.09.2013

Aspect and Voxeo to Make Industry Debut at SpeechTEK 2013

PHOENIX, AZ -- (Marketwired) -- 08/15/13 --, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, and Voxeo, the leading provider of Unlocked Communications™ solutions and now an Aspect company, will debut for the first time as an integrated company at SpeechTEK, CRM Evolution and Customer Service Experience Conference taking place August 19-21, 2013 at the Marriott Marquis in New York City. Aspect recently acquired Voxeo in J ...


15.08.2013

VoiceBase Selected by AlwaysOn as One of the AlwaysOn Global 250 Companies to Watch

SAN FRANCISCO, CA -- (Marketwired) -- 07/30/13 -- , an emerging voice analytics technology company empowering users to store, search and share recordings, today announced that it has been chosen by AlwaysOn as one of the AlwaysOn Global 250 Companies to Watch. Inclusion in the AlwaysOn Global 250 Companies to Watch signifies leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players. VoiceBase was specially selec ...


30.07.2013

VoiceBase Makes Audio & Video Instantly Searchable by Keywords and Topics

SAN FRANCISCO, CA -- (Marketwired) -- 07/23/13 -- Today, launches its cloud-based voice-indexing technology that includes , VoiceBase's fast and accurate voice analytics technology."For the last 30 years or so, email, search engines and the internet have made text far more consumable than ever before," said VoiceBase CEO Walter Bachtiger. "VoiceBase extends valuable capabilities familiar to text such as a record of the discussion, sharing, storage, access and search -- to v ...


23.07.2013

SR Tech Group LLC Announces Sale of Patent Portfolio to Google, Inc.

CINCINNATI, OH -- (Marketwired) -- 07/22/13 -- , today announced the sale of a portfolio of U.S. patents and patent applications to Google, Inc. The portfolio includes U.S. Patent No. 7,742,922, titled "Speech interface for search engines" and U.S. Patent No. 8,056,070, titled "System and method for modifying and updating a speech recognition program." M.D. Goller and S.E. Goller are the listed inventors for all issued patents and patent applications in the portfolio. Terms ...


22.07.2013

M*Modal Fluency Direct Debuts on KLAS With Significant Support From Healthcare Providers

FRANKLIN, TN -- (Marketwired) -- 07/16/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced its M*Modal Fluency Direct™ front-end speech (FES) software is included in the KLAS Research customer rankings. M*Modal's cloud-based platform debuts with exceptional scores across all KLAS Speech Recognition category metrics, based on healthcare information technology (HIT) customer feedback."We are extremely proud to see our solution receiv ...


16.07.2013

Erlanger Health System Selects M*Modal as Exclusive Provider of Speech Technology and Transcription Solutions

FRANKLIN, TN -- (Marketwired) -- 06/26/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced an expanded relationship with to deliver exclusive outsourced transcription and front-end speech recognition technologies. Erlanger has selected to bring greater choice, efficiency and cost savings in creating reports and documenting patient records.Erlanger, a non-profit with five medical campuses and over 1,000 beds, treats more than a quarter-mill ...


26.06.2013

Waves Introduces MaxxSpeech(R) Technology

TEL AVIV, ISRAEL -- (Marketwired) -- 06/20/13 -- The , the industry leader in professional audio digital signal processing and recipient of a Technical GRAMMY® award, unveils its new MaxxSpeech® technology. MaxxSpeech revolutionizes the use of automatic speech recognition (ASR) on laptops and desktop computers, by significantly increasing command acceptance and reducing the word error rate, for flawless hands-free voice-controlled communication between users and their devices.MaxxSpeech is powe ...


20.06.2013

M*Modal Announces Leadership Changes

FRANKLIN, TN -- (Marketwired) -- 06/04/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that Duncan W. James has become CEO and a member of M*Modal's Board of Directors, replacing Vern Davenport, who has chosen to leave the company. The Company also expanded its leadership team, naming Graham O. King as its new Chairman of the Board."This is a very exciting, positive period for M*Modal as it continues to grow and increase its pr ...


04.06.2013

Wellmont Health System Selects M*Modal for Advanced Speech Understanding(TM) Solutions for Electronic Medical Records and Imaging Systems

FRANKLIN, TN -- (Marketwired) -- 05/21/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced an expanded relationship with to deliver exclusive enterprise-wide transcription, front-end speech recognition, workflow and reporting for electronic medical records (EMRs) and radiology systems. and were selected by Wellmont as the clinical documentation platforms to realize substantial cost savings, increased physician adoption and improved produc ...


21.05.2013

M*Modal Catalyst Technology Wins Healthcare Alliance IT Innovation Award for Informatics and Analytics

CHAPEL HILL, NC -- (Marketwired) -- 05/10/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, was recognized this week for winning the top Health IT Innovation Award for Informatics and Analytics from the prestigious North Carolina Healthcare Information and Communications Alliance, Inc. (NCHICA) and Intel Corporation. was selected as the winner for outstanding technology applications and unique approaches to improving the quality and efficiency of healthc ...


10.05.2013

Leading Healthcare Providers Adopt M*Modal Fluency for Imaging(TM) Radiology Workflow Technology

FRANKLIN, TN -- (Marketwired) -- 04/25/13 -- , a leading provider of clinical documentation services and Speech Understanding™ solutions, today announced signing seven leading hospitals, radiology centers and practices across 10 states as new customers for its product, expanding further the adoption of the company's advanced technology platform. M*Modal's solution combines Speech Understanding technology, structured multimedia reporting and workflow management for fast and accurate d ...


25.04.2013

Media Advisory: Toronto College Students Voice the Future

TORONTO, ONTARIO -- (Marketwire) -- 03/25/13 -- Editors Note: There are two photos associated with this press release.From the future of post-secondary education to the future of the Canadian race, Toronto college students will present speeches that discuss their thoughts, ideas and emotions towards the future that awaits them at VOICES 2013 Speech Competition. The intercollege public speaking competition will include participants from , and . The competition is not only a platform for the new ...


25.03.2013

Innovative [24]7 Visual Speech Poised as a Game-Changer Extending IVR to the Mobile Web on Smartphones

CAMPBELL, CA -- (Marketwire) -- 03/20/13 -- [24]7, the intuitive customer experience company, today announced the [24]7 Visual Speech solution, a new service that transforms existing interactive voice response (IVR) into a next-generation mobile customer experience. In a world that is rapidly going mobile, [24]7 Visual Speech delivers a unified customer experience across IVR and mobile without losing the customer's context. The new [24]7 solution is unique in the industry in leveraging pre ...


20.03.2013

Acme Packet and CallMiner Provide Cloud-Based Speech Analytics to Clearwire

BEDFORD, MA and FORT MYERS, FL -- (Marketwire) -- 03/07/13 -- (NASDAQ: APKT), the leader in session delivery networks, and , the leader in speech and voice of the customer analytics solutions for contact centers, announced that Clearwire, a leading provider of 4G mobile broadband services in the U.S., is using CallMiner's cloud-based Eureka™ solution to analyze customer interactions and measure agent performance.News Highlights:Clearwire selected CallMiner Eureka to record and analyze cus ...


07.03.2013

M*Modal and Optum Form Strategic Alliance to Enhance Clinical Documentation Improvement Efforts in Hospitals

FRANKLIN, TN -- (Marketwire) -- 03/01/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced a strategic alliance with to deliver front-end speech understanding technology to a wide range of Optum's clinical and medical claims coding and decision support solutions for hospitals and physicians. With this agreement, Optum will become a reseller of the M*Modal Fluency Direct™ solution.Combining the M*Modal Fluency Direct cloud-based speech u ...


01.03.2013

M*Modal and Merge Healthcare Bring Speech Understanding to Imaging Solutions for Improved Workflow and Reporting

FRANKLIN, TN -- (Marketwire) -- 02/27/13 -- , a leading provider of clinical documentation services and Speech Understanding™ solutions, today announced it has expanded its strategic relationship with imaging leader Merge Healthcare (NASDAQ: MRGE) to an extensive reseller partnership. This brings a unique combination of the M*Modal Fluency™ and M*Modal Catalyst™ technology platforms to Merge's imaging customers, delivering cloud-based speech recognition, real-time business intelligence, st ...


27.02.2013

M*Modal and Intermountain Healthcare Collaborate on Industry's First Speech-Enabled Computerized Physician Order Entry (CPOE) App for iPhone and iPad

FRANKLIN, TN -- (Marketwire) -- 02/22/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced an agreement with Intermountain Healthcare to jointly develop innovative mobile technology for speech-enabled Computerized Physician Order Entry (CPOE), enabling physicians and hospital staff to conversationally order patient medication and other medical functions using iOS® devices, including iPhone® and iPad® mobile digital devices. This mobile applic ...


22.02.2013

A New Generation of College Students Voice the Future

TORONTO, ONTARIO -- (Marketwire) -- 02/21/13 -- Editors Note: There are two photos associated with this press release.VOICES competitors will be preparing speeches that discuss their thoughts, ideas and emotions towards the future that awaits them. Organized by students and for students, VOICES 2013 Speech Competition is a Toronto intercollegiate public speaking competition that will include participants from , and . The competition is not only a platform for the new generation of college stud ...


21.02.2013

OFL Welcomes Throne Speech Overtures to Labour but is Eager for Action

TORONTO, ONTARIO -- (Marketwire) -- 02/20/13 -- Ontario Federation of Labour President Sid Ryan today welcomed a positive and constructive message from the first throne speech of Ontario Premier Kathleen Wynne, but workers are eager for action."Today's throne speech struck the rights notes, but words must be put into action," said OFL President Sid Ryan. "Premier Wynne's emphasis on good jobs, public services and respect for workers was welcome news after McGuinty' ...


20.02.2013

OFL Welcomes Throne Speech Overtures to Labour but is Eager for Action

TORONTO, ONTARIO -- (Marketwire) -- 02/19/13 -- Ontario Federation of Labour President Sid Ryan today welcomed a positive and constructive message from the first throne speech of Ontario Premier Kathleen Wynne, but workers are eager for action."Today's throne speech struck the rights notes, but words must be put into action," said OFL President Sid Ryan. "Premier Wynne's emphasis on good jobs, public services and respect for workers was welcome news after McGuinty' ...


19.02.2013

Media Advisory-Sid Ryan Available for Comment on Throne Speech: OFL Calls on Premier Wynne to Address Fair Taxation and Inequality

TORONTO, ONTARIO -- (Marketwire) -- 02/19/13 -- Ontario Federation of Labour President Sid Ryan will be available for comment immediately following the throne speech at Queen's Park today. The OFL is calling on Premier Kathleen Wynne to meet the challenges left by her predecessor head on by tackling Ontario's growing inequality, creating jobs and protecting workers' rights."Throughout her campaign Wynne fashioned herself as a 'social justice premier,' but she has i ...


19.02.2013

Sensory Announces TrulyHandsfree(TM) Voice Control 3.0

SANTA CLARA, CA -- (Marketwire) -- 02/19/13 -- Sensory, Inc. today announces the release of TrulyHandsfree™ Voice Control 3.0 with the ability for end users to create their own custom voice triggers and biometric passphrases that identify who they are and unlock features, permit access, or call up customized settings.TrulyHandsfree 1.0 introduced single voice trigger technology, used for initial "no buttons required" voice activation of a device.TrulyHandsfree 2.0 introduced higher ac ...


19.02.2013

Voxeo Selected as Finalist for Best of Enterprise Connect 2013 Award

SAN FRANCISCO, CA and ORLANDO, FL -- (Marketwire) -- 02/13/13 -- Today Voxeo Corporation, the leader in "Unlocked Communications," announced their selection as one of six companies chosen as a finalist for Enterprise Connect Orlando's Best of Enterprise Connect Award. The Best of Enterprise Connect winner will be announced during the event, which is happening March 18-21, 2013 at the Gaylord Palms Convention Center in Orlando, FL. For more information visit: ., formerly known as ...


13.02.2013

Voxeo Announces Mobile Customer Service Strategy Research Results From International Customer Management Institute (ICMI) Survey

ORLANDO, FL -- (Marketwire) -- 01/30/13 -- , the leading provider of Unlocked Communications™, has announced the availability of the International Customer Management Institute's () 2013 research report, , which was underwritten by Voxeo.The study results were collected from a late 2012 online survey of 422 customer service professionals throughout the world and from various industries and levels of the contact center. Results confirmed that as the number of mobile consumers continues to r ...


30.01.2013

University of Virginia Health System Selects M*Modal's Speech Understanding Solutions

FRANKLIN, TN -- (Marketwire) -- 01/29/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that the will deploy and to speech-enable its electronic health record (EHR) systems, bringing greater insight and analysis to patient records. Using M*Modal's cloud-based Natural Language Understanding™ speech engine, these solutions enable medical staff and informatics professionals to quickly and accurately capture clinical narratives for imp ...


29.01.2013

DGAP-News: ROK Global PLC : ROK's 'BabelBar' multi-language social media and website text-to-speech translation service now compatible with Internet Explorer

DGAP-News: ROK Global PLC / Key word(s): Miscellaneous ROK Global PLC : ROK's 'BabelBar' multi-language social media and website text-to-speech translation service now compatible with Internet Explorer 28.01.2013 / 08:00 --------------------------------------------------------------------- ROK's 'BabelBar' multi-language social media and website text-to-speech translation service now compatible with Internet Explorer BabelBar, ROK's highly innovative multi- ...


28.01.2013

Voxeo Underwrites New Aberdeen Research: "Trends in Customer Service: Multi-Channel Edition"

ORLANDO, FL -- (Marketwire) -- 01/22/13 -- , the leading provider of Unlocked Communications™, has announced the availability of a new sponsored research report: The report, conducted by Aberdeen Group's , Vice President and Principal Analyst of Customer Experience and , and underwritten by Voxeo, highlights key trends and strategies tied to the enhancement of customer service and the overall customer experience.Eighty-five percent of business leaders who attended Aberdeen's 2012 Chi ...


22.01.2013

Rimhub Partners With CallMiner to Provide Market-Leading Speech Analytics Solution as Value-Add Service to Customers

WASHINGTON, DC -- (Marketwire) -- 01/21/13 -- , a leading provider of Outsourced Telecom BPO (Business Process Outsourcing) Services, is pleased to announce today its new partnership with , the market leader in speech and voice of customer analytics solutions for contact centers. Through the alliance, Rimhub and CallMiner customers and prospects are provided a winning combination of Eureka, a "best of breed" speech analytics platform and an outsourced service team, specializing in ser ...


21.01.2013

Voxeo Renames Flagship VoiceObjects(TM) to Voxeo CXP(TM) and Launches New Website for Customer Service Professionals

ORLANDO, FL -- (Marketwire) -- 01/16/13 -- announced today that it has renamed its award-winning flagship customer experience platform to , which better reflects the long-time integrated capabilities of the suite beyond just voice interactions. To complement the name change and to better serve the needs of its clients and customer service professionals across all industries, Voxeo also launched today a completely re-designed website at ."Voxeo delivers technologies that improve the way c ...


16.01.2013

M*Modal Launches Certification Program for Integrating Speech Understanding Technology in Healthcare IT Systems

FRANKLIN, TN -- (Marketwire) -- 01/15/13 -- , a leading provider of clinical documentation and Speech Understanding™ solutions, today announced a new certification program for electronic health record (EHR) and other healthcare systems. The is designed to help healthcare IT (HCIT) vendors seamlessly integrate advanced speech recognition and natural language understanding features into their systems using M*Modal's Fluency Direct™ solution.Leveraging years of experience collaborating with ...


15.01.2013

Zenith American Solutions(SM) Expands IVR Capacity to Allow 24/7 Access for Providers

WAKEFIELD, MA and ORLANDO, FL and SEATTLE, WA -- (Marketwire) -- 01/14/13 -- Integrated Voice Solutions (IVS), the industry-trusted architect of customer experience solutions across automated channels, and , the leading provider of Unlocked Communications™, announced today the completed migration of Zenith American Solutions' IVR system to a newer, more robust, open standards-based platform in 30% of the time and at a lower cost than would have been required to rewrite the company's e ...


14.01.2013

QNX Re-Imagines the Driving Experience With New Technology Concept Car

LAS VEGAS, NEVADA -- (Marketwire) -- 01/08/13 -- 2013 International CES (North Hall, Booth 1837) - , a global leader in software platforms for in-car electronics, today unveiled a technology concept car that demonstrates how the is bringing new levels of design flexibility and development speed to the automotive industry.The concept car, based on a Bentley Continental GT convertible, integrates technologies never before seen in any vehicle, to show how QNX Software Systems is helping its custo ...


08.01.2013

QNX Announces New In-Car Speech Recognition Framework to Understand a Speaker's Intent

OTTAWA, ONTARIO -- (Marketwire) -- 01/07/13 -- , a global leader in software platforms for in-car electronics, has announced a powerful new framework that will allow speech recognition systems in cars to understand a speaker's intent. The framework extracts meaning from the driver's spoken words, enabling in-car systems to create calendar appointments, dictate email or text messages, set complex navigation destinations, and even perform general Internet searches.The framework, which i ...


07.01.2013

The Only True Anonymous Social Network, 'SocialNumber.com' Goes Live

SAN FRANCISCO, CA -- (Marketwire) -- 12/19/12 -- Social media start-up announced today its release to the public, signaling the movement of anonymity in social networking. The social network enables users to discuss freely topics such as politics, religion, office gossip, dating tips, substance abuse and other issues many may feel uncomfortable to openly discuss, without complete anonymity.Social networks along the likes of Pinterest and Reddit are up-leveling their anonymous branches and Soci ...


19.12.2012

More and more comedy elements for the German speaking market

The German speaker market discovers the art of "stand-up-comedy". A new tendency is to be noticed: profound keynote speeches with comedy elements, magic touches and - why not - some professional juggling! Companies appreciate this combined mix of serious and useful business messages wrapped around an entertainment part of the event. This new direction of keynote speaking swept over from the US to Europe like so many trends. The US-American David Deeble is a parade example for this ki ...


25.09.2012

Voxeo Appoints Telecommunications Veteran as CEO

ORLANDO, FL -- (Marketwire) -- 09/10/12 -- Voxeo, the leading provider of Unlocked Communications™, announced today that Bob Ingalls, a 33-year veteran of the telecommunications industry and former Verizon senior executive, has been appointed as Voxeo's new CEO. Former CEO Jonathan Taylor will remain at Voxeo as Chairman of the Board and is also now Chairman of the Board of Voxeo's newest subsidiary, Voxeo Labs.Bob previously spent 28 years at Verizon and was a board advisor to Voxeo. ...


10.09.2012

Voxeo Receives Highest Possible "Strong Positive" Rating in Leading Analyst Firm's MarketScope Report

ORLANDO, FL -- (Marketwire) -- 08/22/12 -- Voxeo Corporation, the leader in "Unlocked Communications" announced today that Voxeo has received a "Strong Positive" rating in Gartner's August 2012 report titled "MarketScope for IVR Systems and Enterprise Voice Portals."To download the Gartner MarketScope 2012 for IVR Systems and Enterprise Voice Portals, please visit .The report focuses on interactive voice response (IVR) and voice portal platforms being valuable ...


22.08.2012

Voxeo Simplifies Mobile Customer Service Application Development, Management, and Analytics With the Release of VoiceObjects 12

NEW YORK, NY -- (Marketwire) -- 08/14/12 -- Voxeo, the leading provider of Unlocked Communications™, announced today the availability of VoiceObjects 12, featuring extreme simplicity in the development, deployment, management and analytics of mobile customer service applications. VoiceObjects is a comprehensive Application Lifecycle Management Suite that helps companies take full advantage of the power and ubiquity of today's mobile devices to improve customer loyalty, optimize service, r ...


14.08.2012

Voxeo Combats Contact Center and Consumer Fraud With New Security Suite

NEW YORK, NY -- (Marketwire) -- 08/14/12 -- Voxeo announced today at SpeechTEK 2012 the contact center industry's latest weapon in combating social engineering attacks and fraud with the launch of its Security Suite, which includes Voxeo's ANI, Toll, Voice, Location, Payment and PCI Verifiers, as well as Level 1 PCI Hosting. SpeechTEK 2012, "The Smart Customer Interactions Event" and The Customer Service Experience conference are happening this week at the Marriott Marquis N ...


14.08.2012

Voxeo and Presence Technology Partner to Power First-of-Its-Kind, End-to-End Hosted Contact Center Solution

NEW YORK, NY -- (Marketwire) -- 08/13/12 -- Voxeo, the leading provider of Unlocked Communications™, and Presence Technology, an international software provider of multi-channel Contact Center solutions, announced today the worldwide availability of an end-to-end Hosted Contact Center solution that uniquely addresses the evolving requirements and challenges of today's mission critical, blended contact centers.Presence selected Voxeo to deliver the Hosted Contact Center solution, which com ...


13.08.2012

Voxeo CEO Jonathan Taylor to Deliver Keynote Address at SpeechTEK 2012

ORLANDO, FL -- (Marketwire) -- 08/01/12 -- Voxeo, the leading provider of Unlocked Communications™, is proud to announce that its CEO Jonathan Taylor will deliver the keynote luncheon address at SpeechTEK 2012, the world's largest conference and exhibition dedicated exclusively to speech technology, on Tuesday, August 14th at the Marriott Marquis New York.Jonathan's Keynote, titled "Customer Self-Service: Past, Present and Future" will reflect on the developments of self-ser ...


01.08.2012

OAISYS Receives a 2012 IP Contact Center Technology Pioneer Award From Customer Interaction Solutions Magazine

TEMPE, AZ -- (Marketwire) -- 07/17/12 -- ®, a leader in business call recording and contact center management solutions, today announced it has been named a recipient of the 2012 IP Contact Center Technology Pioneer Award by 's , a leading publication in CRM, call center and teleservices since 1982. OAISYS earned the recognition for innovations in its call recording software solution.The 2012 IP Contact Center Technology Pioneer Award awards companies that have produced an innovative, su ...


17.07.2012

Voxeo Launches "Zombie IVR" Campaign to Underscore How "Talking-Dead" Self-Service Platforms Continue to Suck the Life Out of Customer Satisfaction

ORLANDO, FL -- (Marketwire) -- 07/10/12 -- As customer expectations of how companies interact with them continue to rise, so too do frustration levels with the thousands of out-of-date end-of-life systems that trap callers in "interactive voice response (IVR) hell." To fight off these "talking dead" IVR systems, Voxeo, the leading provider of Unlocked Communications™, today is launching a campaign to showcase how fast, easy and cost-effective it can be to migrate away from ...


10.07.2012

OAISYS Announces Speech Search Application for Talkument and Tracer Call Recording Solutions

TEMPE, AZ -- (Marketwire) -- 06/19/12 -- ®, a leader in business call recording and contact center management solutions, today announced the early adopter release of version 7.3 of its Talkument® and Tracer software solutions, a version which includes new speech search functionality. Based on the Aurix speech engine, the OAISYS speech search application allows users to search call recordings based on spoken content."Combined with our solutions' industry-leading compliance functionali ...


19.06.2012

New Version of Aurix Cloud Based Analyst Reduces Decision Making Time in Contact Centers

MALVERN, UNITED KINGDOM -- (Marketwire) -- 04/12/12 -- Aurix, an Avaya company, today announced the release of . This enhanced version includes new dashboards and represents a more intuitive way to use speech analytics, thereby providing greater visibility into the business impact of voice interactions.Cloud Based Analyst 1.5 transforms individual words and phrases into structured data and stores them in a data warehouse to enable advanced analytics that deliver greater insight into and contex ...


12.04.2012

Chase Mobile Dictation: From You to Your Inbox

HUDSON, OH -- (Marketwire) -- 03/14/12 -- Chase , headquartered in Hudson, Ohio, is launching a new nationwide mobile dictation service. The service allows busy professionals to easily capture their meeting notes, send emails and track expenses -- all with nothing more than their voice. Chase Mobile Dictation's experienced transcriptionists are trained to complete accurate and deliver them to a user's email inbox.Chase Mobile Dictation is a subsidiary of Chase Transcriptions, which ...


14.03.2012

Voxeo Helps Fight Financial Data Fraud by Extending Highest Level of Protection to Customer Self-Service Applications Hosted in Its Multiple Worldwide Data Centers

ORLANDO, FL -- (Marketwire) -- 03/07/12 -- Voxeo, the leading provider of Unlocked Communications, announced today that it is extending its fight against financial data fraud by bringing Level 1 PCI-compliance capabilities to multiple data centers in the United States and Europe for applications built on its award-winning Prophecy and On-Demand platforms.Merchants, banks and callers using automated self-service phone systems to give sensitive credit card and financial information over the Vo ...


07.03.2012



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